I can't find a fault with Thomas. He was considerate and mindful of our needs throughout the entire process of selling our home. We were an off-market listing, so off-market infact, that we weren't actually ready to sell, but starting to think about our options. When Thomas asked to show potential buyers through the property, I was almost rude. I wasn't willing to go to any effort, I had already had an alternate agent in mind to sell the property, but I said sure, thinking it was just a ploy to get my listing. I tossed the keys in the letterbox, headed off and didn't think much more of it. I received a text from Thomas as he left. He contacted me the next day, with a signed offer. It was too low. Again, I was dismissive, thinking he was 'buying my listing'. He persevered. He brought me an offer about 2 weeks later, on the Sunday of a long weekend, at my listing price, with terms that were acceptable to me, and an extended settlement date, to give me time to get my head around the fact that we were potentially sold. Our property needed work, it was pretty, but needed work, so I didn't have my hopes up, as we needed to make it through building and pest. I believe, due to Thomas's open style of communication, he had prepped the buyers to know that there were some issues, and much potential. B&P went through, the property settled. I was shocked, amazed and thrilled at the consistently excellent service I received from Thomas. He worked tirelessly behind the scenes to ensure I was not hassled by anything, at any stage. Five big shinny stars for you, Thomas. Thank you.
Review submitted by the vendor on 17 Jan 2020