We couldn't be more happy with the service & result, our expectations were high but Lachie more than delivered.
We couldn't be more happy with the service & result, our expectations were high but Lachie more than delivered.
I believe Lachie to be a man of integrity and honesty. His drive, tenacity and above all sense of humour have enabled me to deal with the sale of our home of 24 years. That in itself is daunting, yet, he took a lot of the fear factor out if the equation. I most certainly would deal with him in the future and I am hoping he will put me on the right path for rental with a view to buying in the future. Micki Duncan
From start to finish we had excellent communication and the result was as predicted. Thank you.
There's no other agent like Lachie Fraser-Smith from Jellis Craig. He takes it to another level. I've recommended him & the Jellis Craig team to everyone I've spoken to!
From my first meeting with Lachie, I was impressed greatly by his friendly manner, knowledge of the market conditions, pleasant personality and genuine interest in property and me. On this day I was choosing between 3 agents with the assistance of Ian Reid's vendor advocacy. Lachie was the standout agent without an oversized ego being foremost rather than the wishes of the vendor. The communication with the agency was excellent throughout the process, with Paige Crofts from the office playing an invaluable role in this area. Prior to the auction date, Lachie made me well aware of all possible scenarios on the day and this information was exceptionally valuable given what transpired on the day. After the sale, the exceptional service has continued, which I find very impressive. Throughout, it felt as though I was dealing with friends rather than business associates. Such an atmosphere is not easy to generate in a short time scale and doing so is a tribute to the professionalism of all at Jellis Craig. I would have no hesitation in highly recommending them - which I have already done to a friend with a potential sale.
Lachie was fantastic, he worked extremely hard for the entire month, was more than happy to do countless 'one off' inspections, and was very professional with phone calls or visits after every inspection to keep us updated. His local knowledge & photographic memory for names was amazing, we couldn't recommend him highly enough, sincerely, Clint Snell - Armadale Vic
I have no hesitation in highly recommending Lachie Fraser-Smith to any prospective vendor wanting to sell residential property in Melbourne's inner east and southeast suburbs. From first contact to signing contracts of sale, Lachie's thoroughness, knowledge and affable nature made the entire process as painless as possible. He made personal contact after every open for inspection, he 'opened' more often than expected and by auction day had established a rapport with every potential buyer. Lachie's authoritative and engaging auctioneering style enables him to achieve excellent results for vendors and the sale of Erica Avenue was just another one.
Although Lachie came highly recommended, he has gone on to exceed even our most optimistic expectations on every count. He has now auctioned three Melbourne apartments for us, and each time we have been extremely impressed by the excellent service he's provided, the faultless efficiency of his office, and his terrific skills as an auctioneer which have yielded great results each time. Added to this, he's been a complete pleasure to deal with at every stage. Quite simply, we couldn't be happier. I never thought I'd find myself writing this about an estate agent, but I cannot recommend him too highly - five stars.
I would highly recommend Lachie and the team at Jellis Craig, Armadale. Lachie did a terrific job selling our house. Whilst the final sale price was extremely pleasing, it is not just that supporting this recommendation. He was in constant communication with my wife and I, was very helpful pre campaign in suggesting ways to present the house, gave regular honest reviews throughout the campaign and was very supportive throughout the whole campaign. He worked tirelessly on the potential buyers and identified precisely who the serious buyers were. My wife and I were extremely satisfied with service we received from Lachie.
We had no hesitation in appointing Lachie as Agent for the sale of the above property due to the success he achieved in selling our property in South Yarra some 18 years ago. Lachie advised on the presentation of the property prior to it being marketed and during the campaign. This proved to be most valuable as was the difference between a price we were expecting and its ultimate sale price, which was some 20% higher. During the campaign Lachie was in constant contact, advising on the results of each of the inspections, identifying potential buyers and providing data from the Internet hits and interpreting it for us. Lachie was in continual discussion with potential buyers assessing their level of interest in the property. Regardless of the result, the effort that Lachie put into selling the property was more than we were expecting and this was communicated to him before the auction. In summary Lachie was exceptional in the time spent on marketing and communication with us leading up to the auction, which gave us great confidence that he would achieve a successful result. Obviously we would have no hesitation in appointing Lachie in the future or in recommending him to sell a property to friends or others.
Thank you Lachie for your very personal and business like manner. Very happy with the result thanks to you and your team.
Lachie gave impeccable service and I felt I could trust him 100% to act in my best interest at all times. It was such a relief to have an agent I knew I could rely on completely. His knowledge the support support he gave to make me feel at ease, and frankly the whole experience, could not have been better.