Reviews in New South Wales
New loans
Loans refinanced
105/5 Village Place Kirrawee
Chris and his team delivered outstanding service from beginning to end. They made the process clear and stress-free, consistently answering my questions promptly and ensuring I felt confident every step of the way. Their professionalism, honesty, and dedication truly stood out, and they worked tirelessly to find the perfect loans for my situation. This is the second time I've used Chris and his team at FirstPoint, and I highly recommend them to anyone seeking a reliable mortgage broker!
State Winner
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in New South Wales
New loans
Loans refinanced
61 Northwood Street Camperdown
Jonathan has now helped us secure financing for our dream home, and we couldn’t be more grateful for his support throughout the process. From the very beginning, Jonathan was professional, knowledgeable, responsive, and genuinely invested in helping us achieve the best outcome. He took the time to explain every step, answered all of our questions promptly, and made what is normally a stressful and overwhelming process feel simple and straightforward. His efficiency, attention to detail, and ability to navigate complex lending requirements gave us complete confidence every step of the way. Nothing was ever too much trouble, and he consistently went above and beyond to ensure everything progressed smoothly and on time. Thanks again Jonathan!
20 Paul St Balmain East
There was not a moment's concern with Jonathan guiding us. He told us exactly what we needed to do and provided accurate and clear advice. This was the first time my partner and myself had purchased a property together and we feel very fortunate we used Jonathan. If we ever need another loan it's not a question that we would use Jonathan.
State Top 5
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in New South Wales
New loans
Loans refinanced
47 Pepperberry Parade Marsden Park
We were looking at refinancing, and Ryan managed to get it all completed from start to settlement in just two weeks! Compared to another company we were working with who took almost 6 months.. Ryan is extremely talented at his job and cares about his clients. He is prompt in responding and can help with any questions you have along the way. Highly recommend to all! Thankyou Ryan.
62 Salisbury Dr Nowra
I honestly can’t recommend Ryan Manson and his team highly enough! As a first home buyer, I had no idea where to start and felt completely overwhelmed but Ryan (and his amazing team) made everything feel simple, clear, and manageable from day one. Their professionalism, fantastic advice, and unwavering support throughout the entire journey meant more to me than I can put into words. What really stood out was not just their expertise, but their genuine kindness. They took the time to explain every step, answered all of my (many!) questions with patience, and were always so responsive and thorough. Nothing ever felt like too much trouble, they are just genuinely great humans who care about the people they’re helping. Because of Ryan and his team, I was able to achieve something I never thought possible, buying my first home. They have quite literally changed my life and the lives of my two boys. It’s a lifelong dream realised, and I am so incredibly grateful. Now I wake up each morning in my beautiful new home, filled with gratitude and excitement for what’s ahead and I truly wouldn’t be here without their dedication, guidance, and encouragement every step of the way. If you’re looking for someone knowledgeable, reliable, and genuinely invested in helping you achieve your goals, Ryan is absolutely the person you want in your corner. I will be recommending him to everyone I know!
120 Balaka Drive Carlingford
Ryan Manson was outstanding throughout our entire home-buying journey and played a significant role in helping us secure our new home in Carlingford. From the beginning, Ryan demonstrated an in-depth understanding of both the lending and real estate industries. His knowledge of the market, property purchasing process, and financing options gave us confidence at every stage and helped us make informed decisions. What impressed us most was Ryan's responsiveness, professionalism, and ability to navigate complex situations with ease. He managed our loan application efficiently, kept us informed throughout the process, and worked tirelessly to ensure everything progressed smoothly and on time. Nothing was ever too much trouble, and he was always available to answer questions and provide practical advice. Purchasing a home can be stressful, but Ryan made the process straightforward and enjoyable. His attention to detail, strong industry relationships, and commitment to achieving the best outcome for his clients truly set him apart. Ryan has earned our complete trust, and he will be our broker for many years to come. I would not hesitate to recommend him to family, friends, or anyone looking for a knowledgeable, proactive, and genuinely client-focused mortgage broker. Thank you, Ryan, for helping our family secure our dream home in Carlingford. We look forward to working with you again in the future.
State Top 5
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in New South Wales
New loans
Loans refinanced
5 Nara Place Glenfield Park
Geoff was incredibly knowledgeable, efficient and personable which made purchasing my first property a smooth and stress free process. It is obvious he is very dedicated to achieving the best result for his clients. Thank you Geoff!
100 Woorarra Ave North Narrabeen
Geoff understood our situation from the very beginning and was fantastic to deal with throughout the entire process. He helped us navigate the different options available and made sure we found the solution that best suited our needs. Geoff also assisted us in consolidating all of our loans into one, which made everything far simpler and easier to manage. His communication, professionalism and support gave us a lot of confidence along the way. I would be more than happy to recommend Geoff to my family and friends.
State Top 5
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in New South Wales
New loans
Loans refinanced
42 Glenora Rd Yarrawarrah
I would like to sincerely thank the entire team for their outstanding support and guidance throughout the refinancing of my home loan. From start to finish, your professionalism, expertise, and genuine care made what was a very challenging and stressful time in my life much easier to navigate. While I understand this is your job, the level of service and commitment you provided went above and beyond my expectations. You took the time to explain every step of the process, kept me informed throughout, and always made me feel supported. Most importantly, your hard work helped me stay in my home during a difficult period in my life, and for that I will be forever grateful. Knowing I had a team that truly cared and was looking out for my best interests made all the difference. I highly recommend this broker and their team to anyone looking for knowledgeable, professional, and compassionate support with their home loan needs.
Reviews in New South Wales
New loans
Loans refinanced
I cannot recommend Kris Menon highly enough! We recently reached out to Kris to review our current mortgage, and the results completely exceeded our expectations. Even though we were staying with our existing Top 4 bank, Kris went to bat for us and managed to negotiate a fantastic deal—securing a one-off $2,000 cashback as well as an additional 0.15% discount on our variable rate. It is incredibly rare to get that kind of value and reward for loyalty out of an existing lender, but Kris made it happen. Beyond just optimising our current setup, Kris also took the time to help us strategise for the future. They patiently ran through multiple borrowing capacity scenarios with us, providing a crystal-clear picture of our options for both buying a new home and purchasing an investment property. Their communication, market knowledge, and dedication to getting us the best possible financial outcome made the entire process seamless. If you are looking for a mortgage broker who truly advocates for you and looks at both your immediate savings and your long-term wealth goals, look no further than Kris Menon.
19 Lookout Circuit Stanhope Gardens
Kris and his team, especially Aki and Sinchan, were always just a phone call away for any query. As first home buyers, we were quite nervous at the start because every property seemed like a good option. Kris’s honest advice and clear guidance were the key factors in helping us choose the right house at the right price. Kris’s 20+ years of experience in the housing industry gave us great confidence that we were on the right path with the right guidance. There were no false promises or unrealistic dream-selling — every discussion was honest, clear, and aligned with our expectations.
1 39/45 Lydbrook Street Westmead
The team was really good and always supportive. They helped us by providing all the information in advance, which made the whole journey smooth and less stressful for us as clients. I would especially like to give a big shout-out to Kris and Sinchen for their tremendous support throughout the process.
Reviews in New South Wales
New loans
Loans refinanced
Kirsty was absolutely amazing to work with. Her knowledge, expertise and professionalism were outstanding. She worked with us to ensure she got the desired outcome in the best possible way, communicating regularly to clarify our needs and then providing options that best suited us. She is friendly and incredibly easy to deal with. We have worked with several other brokers over the years, but Kirsty’s knowledge of the market far exceeded anyone we had dealt with before. Things that other brokers told us could not be done, Kirsty went above and beyond to make them happen. We are so grateful for her willingness to work with us so that we can have our dream home.
Reviews in New South Wales
New loans
Loans refinanced
Travis and the Infinity Team have provided outstanding support throughout this process. Travis has been approachable, knowledgeable, and has taken the time to explain things clearly. His team have been proactive with helpful reminders and offered genuine assistance when needed. Their responsiveness and attention made everything much more manageable. I’m very grateful for their guidance and have already been sharing my experience with family and friends.
National Top 20
ratemyagent award
Australia2026State Top 5
ratemyagent award
Queensland2026State Top 5
ratemyagent award
Victoria2026Reviews in New South Wales
New loans
Loans refinanced
32 Jacaranda Avenue Tweed Heads West
Throughout the process, she communicated clearly and consistently, taking the time to explain every step in a way that was easy to understand. As first-time borrowers, navigating a new home loan could have felt overwhelming, but she made everything simple and stress-free. She ensured we understood how the loan would be set up, what to expect moving forward, and was always available to answer questions. Her professionalism, patience, and attention to detail gave us complete confidence throughout the journey, and we couldn't be happier with the support we received
Aayaan has been an outstanding support for our family. She is a great communicator, consistently keeping us informed and ensuring we understood every step of the process. Her professionalism and deep knowledge in her field gave us complete confidence. What stood out most was her ability to truly understand our needs and goals as a family, tailoring her guidance to what mattered most to us. We are incredibly grateful for her dedication and care.
National Top 20
ratemyagent award
Australia2026