Agencies in Australian Capital Territory

Great agent, friendly, professional, and easy to communicate with. Very helpful, knowledgeable, and made the rental process smooth and stress-free. Highly recommended.

From signing up for an inspection, to signing the lease, to completing the move in inspection, everything has been very simple and straightforward.

We had a great experience with the team in renting out our property. They were professional, responsive and kept us informed throughout the process. Communication was clear, and they handled the leasing process smoothly and efficiently. We really appreciated their effort and professionalism and would be happy to recommend them to other property owners looking for a reliable agent.

Reliable people to work with, very prompt responders, had great market analysis and experience

I am writing this review strictly to commend my property manager, Frankie Droulias, for her outstanding professionalism and personal dedication. This feedback is SOLELY on Frankie as an individual and professional. After maintaining a 10-year relationship with this agency, I was compelled to leaving due to the appalling, ignorant, and dismissive behavior of former/departed staff who filled in after my most wonderful and amazingly reliable original manager of many years went on maternity leave. I was constantly met with excuses of being "too busy" or "understaffed," which resulted in ongoing issues and left me feeling completely undervalued as a long-term client. Please note that those hopeless staff are gone. When Frankie took over, this miracle worker angel completely turned things around. Even though she is just as busy as anyone else, she never uses it as an excuse. She is all about getting things done to a high standard and focuses entirely on quality. Crucially, Frankie treats clients with absolute fairness and respect; she will never put a client in a corner in a discriminative way. She is highly skilled, deeply serious about her work, and echoes the high standards of the wonderful property manager I had years ago. What sets Frankie apart is her genuine care: she takes full responsibility, provides reassurance, and consistently follows through on her word. Frankie is exactly what this industry really needs, and I applaud her. Thank you so much, Frankie. You are an absolute star, a strong rock for us landlords, a kind wing for tenants and a huge credit to your profession! How about an impressive extra bonus for her awesomeness or perhaps let her own some of the company? You won't regret it!

All my dealings with Lj are always ones that leave me happy. They are amazing communicators, timely, professional, very knowledgeable, friendly & empathetic. I could not recommend the Belconnen team enough - Taylor the Property Manager and Jeanette & Effie from the leasing team are all amazing people.

Very good real estate help tenants to find place to live with family

Cool and passionate

Hawk Real Estate Agents made the entire leasing process smooth and stress-free. The property was leased within one week, with a tenant secured from the very first open home. The team was professional, responsive, and kept me informed throughout the process. I highly recommend Hawk Real Estate Agents to anyone looking for reliable and efficient property management.

I have been very pleased with the service provided by VC Property management team. They have been professional and responsive in managing my property. They have handled all matters efficiently and with great attention to details. I highly recommend their services to other property owners.

Reliable and quick responsive agents. VC Property team rented my property smoothly and kept me informed at every step.

VC Property rented my property quickly and professionally. The process was well managed, communication was prompt, and everything was handled with care. Very happy with their service.

Stephanie and Les have been amazing to work with so far! We just started a tenancy in Ngunnawal, and from the get go their communication has been very friendly and efficient. They respond very quickly, and make any question or request feel important. They also ensured the property was thoroughly cleaned for us, which was amazing! We look forward to working with them through our tenancy. Thank you Stephanie and Les.

Communication was amazing, any questions were answered straightaway. Helpful in every way for a first-time landlord. Great guidance on the surrounding area. Really switched on.

Response time was outstanding. Applied about 1pm by 4pm i received a phone call saying I was successful.

We had a great experience dealing with Pramod throughout the rental process. Communication was clear and prompt, and they were always helpful whenever we had questions or needed clarification. The whole process was handled professionally and smoothly, from the application through to finalising the tenancy and organising the move-in arrangements. They were approachable, responsive and made the process much easier for us. Overall, we are very happy with the service and would definitely recommend them to anyone looking for a professional and reliable property agent.

they are very good at negotiation skills n easy to contact thankyou

We couldn't have asked for a better guide for our first rental experience. Pramod helps us to find the right tenant and ensuring we priced our home correctly. The step-by-step lease walkthrough was a lifesaver. Thanks to Pramod, we felt confident and supported from start to finish.

We are incredibly lucky to have had Casey recommended to us, our friends had been impressed and I have to say Casey certainly stands out. Casey is hardworking and in a very short time frame helped us obtain our property. We had been looking for sometime and a property came on the market when we were away on holiday and were unable to view. Casey not only represented us and walked through the property, she sent detailed images and offered her opinion, so we could make an informed decsion. She helped us with quotes for rectifying issues and kept in constant communication throughout the purchase process. We are now renting the property out & again the communication has been brilliant, an excellent conduit between tenants and ourselves. We look forward to working with Casey for many years.

When renting through another agency, our landlord was looking to sell and we met Sally. When she learned we had been trying to move without any luck, she was empathetic and together with Casey quickly helped us lease exactly the type of house we wanted, despite how difficult our requirements were. Our new lease was managed by Casey, by far the best property manager that we’ve had and sets the standard others should aspire to. If every property manager was more like her, renters and landlords would both be much happier! Casey took the stress out of renting by being understanding, flexible and approachable. She proactively resolved issues before they became problems, sometimes before we noticed them, such as arranging repairs to the shower grouting to avoid costly repairs later. When she couldn’t immediately resolve something, Casey was always easy to reach, kept us informed and worked swiftly. When the air conditioning failed just before summer and repairs were delayed outside her control, she clearly explained the situation, gave us a timeline, helped us understand the landlord’s perspective, and went above and beyond by bringing us a portable air conditioner the very next day to use until the system was replaced a week later. If unexpected issues occurred, Casey was flexible and supportive. When a close relative passed away, we asked last minute to reschedule an inspection. Casey was immediately accommodating and showed genuine kindness and compassion. When our lease was coming to an end because the owners were moving in, before we even asked, she found us a perfect alternative rental that checked all the boxes, while also addressing issues we’d experienced in our previous rentals from earlier conversations. She had the lease completed in under half a week, with most of that time due to my delays responding. Throughout our lease, I’ve told family, friends and colleagues about how incredible she has been and have nothing but the highest praise for Casey!

I had an excellent experience working with my rental agent (Casey) and would highly recommend them to anyone looking for a professional and reliable property professional. From our first interaction, their communication was outstanding. They were responsive, approachable, and kept me informed throughout every stage of the rental process. Any questions or concerns I had were addressed promptly and clearly, which made the entire experience smooth and stress-free. Their knowledge of the local rental market was impressive. They provided accurate advice, explained market conditions clearly, and helped me understand my options so I could make informed decisions with confidence. Their expertise was evident in every conversation. I was also particularly impressed by their negotiation skills. They worked diligently to achieve a fair outcome while maintaining a professional and respectful approach with all parties involved. Their ability to navigate discussions effectively gave me confidence that my interests were being well represented. Most importantly, their professionalism never wavered. They were organised, trustworthy, detail-oriented, and genuinely committed to delivering a high standard of service. Their dedication and positive attitude made what can often be a challenging process feel straightforward and well managed. Overall, the quality of service exceeded my expectations. I would not hesitate to work with them again and would gladly recommend them to anyone seeking a knowledgeable, communicative, and highly professional rental agent.

Having used Stone for sales, purchase and now property management, we are very pleased with their service and recommend highly. The team have provided easy explanations of the property management process and have excellent communication. Very happy once again!

Stone is standout from other realestate agents by: Quick response to clients queries, Friendly and helpful in communication, Good knowledge of the housing market, Keeping clients updated with the progress of their property.

They were very responsive and professional, had good market knowledge and were able to find a suitable tenant within a short time frame.