
Andrew Cusack
We had a refinance with a lot of complexity, multiple people on the application and a situation that had already knocked us back elsewhere. Andrew took it on without hesitation. What I appreciated most was that he never oversold us or sugarcoated where things were at. He just kept working the problem, and when the banks and the process created delays, he stayed on top of it and kept us informed the whole way through. Never had to chase him once. He communicates in plain English, no jargon, no spin, just straight talk about where things stood and what was happening next. It was a long road but that was never on Andrew. He did everything right and got us the result in the end. Genuinely grateful we had him in our corner.
