Perfect balance of friendly professionalism

Ashlen is responsive to our needs, timely and effective in her communication and an overall great person to work with.

Ashlen is a results focused broker, hitting all the milestones. She never missed a beat. Communications wise we felt a bit removed, however her team was always able to help.

Ashlen was responsive, happy to answer any question, and explained things at a pace that suited our needs. Ashlen was able to separate our loans previously cross-securitised, which was extra work for Ashlen, however this was done with ease. Ashlen is exceptional

Ashlen was responsive, happy to answer any questions we had, and explained things at a pace that suited our needs. Ashlen was organised, sorted all documents and helped us go through all options and work out what is going to be better for us. Previously, our properties were cross-securitsed, Ashlen put in the extra work, to separate the properties to reduce any concerns in the future. Ashlen is 10/10.

Ashlen has been a dream to work with. Really knows her stuff and made our mortgage shift and restructure seamless. She has a kind, calm nature which is refreshing.

Ashlen spent the time to understand our needs and future goals as a family. The process was really simple and turned an otherwise daunting process into a very easy one. Really happy with our new set up so thank you very much Ashlen

had a meeting with Ashlen on the Tuesday about refinancing our home loan, and obtaining an equity release loan, by the thursday we had completed the process and had a new loan with bankwest with money ready to invest, the process was easy and stress free, something we've never had with any other broker

I recently worked with Ashlen and had an excellent experience from start to finish. Ashlen was incredibly knowledgeable, patient, and always took the time to explain each step of the process in a way that was easy to understand. What really stood out was Ashlens responsiveness and dedication — no question was ever too small, and always quick to get back to us with clear, helpful answers. They also went above and beyond to find a loan option that suited our situation, ensuring we felt confident and comfortable with our decision. The whole process, which can often feel stressful, was made smooth and straightforward thanks to Ashlens professionalism and support. I would highly recommend Ashlen to anyone looking for a reliable and trustworthy mortgage broker.

We had a fantastic experience with our broker, Ashlen. From the very beginning, she was punctual, professional, and completely on point. She walked us through our strategy in a way that was clear, concise, and easy to understand—while still managing to share a few laughs along the way, which made the whole process enjoyable. Ashlen’s product knowledge is outstanding, and her confident yet relaxed style immediately put us at ease. It was clear she really knows her stuff. She gave us a warm welcome into the Infinity family and reassured us that we’re on the right financial path. She’s also been incredibly responsive, always answering emails and the occasional phone call promptly—and with the right advice every time. Honestly, 5 stars doesn’t feel like enough for this young lady. Highly recommend!

I just wanted to take a moment to sincerely thank you for the outstanding service you’ve provided throughout our journey with Infinity. From start to finish, your professionalism, clear communication, and genuine commitment to helping us achieve the best outcome made all the difference. You made what could have been a stressful process feel smooth and manageable, always taking the time to answer our questions and guide us with confidence. It’s clear that you truly care about your clients, and that level of dedication does not go unnoticed. We’re incredibly grateful for your support and would not hesitate to recommend you and the Infinity team to anyone looking for a positive and successful experience.

Highly recommend Ashlen as from start to finish she had out best interest at heart and made the process easy to understand. She was fantastic at navigating our multiple, non‑standard income streams to support our serviceability. Ashlen truly fought for us, negotiating with the lender and ensuring we were well represented at every stage. Absolutely thrilled to have our loan approved—couldn’t have done it without her!