Five stars for Charmain, I cannot recommend her services enough. Communication was clear and transparent and she took the time to explain everything in detail to my family and I so we felt confidant moving forward. Thanks to her hard work, finance was approved within days and it was smooth and easy from there.
Charmain is genuinely dedicated to her clients and this shines through in everything she does. Very easy to deal with and responds promptly to emails which for me was very important. Recommended!
Charmain took time to assess my requirements before making recommendations to meet my circumstances and budget. Her knowledge and expertise gave me confidence. She went above and beyond liaising with the property agent to confirm my understanding and ensure I got the best option. I highly recommend Charmain if you are thinking of engaging a broker.
Charmaine was absolutely fantastic throughout my property purchase process. Her market knowledge, communication and professionalism were outstanding. She was always responsive, patient and willing to explain every detail clearly, which made the whole experience smooth and stress-free. I truly felt supported and confident with her guidance. I would highly recommend Charmaine to anyone looking for a trustworthy and dedicated professional.
Charmain was extremely helpful when were looking at options for our mortgage. She was open, honest and upfront with what was achievable for us and really listened to what our needs were as a family to put together a plan that would help us get to the next step of a bigger family home. She made us feel at ease with the whole process. Her and her team are great! We would definitely recommend her services!
My scenario was unique in the fact that I am self-employed and living overseas. Charmain "held my hand" through the entire process and found a lender; one of only a couple that would consider this kind of mortgage. Charmain was very responsive and together we tackled any issues that arose. My terms and rate were very good, and we closed/settled on time. I highly recommend Charmain to any potential borrower!
"Charmain is an absolute rockstar! As my mortgage broker, she went above and beyond to help me navigate the complex world of SMSF (Self-Managed Super Fund) and secure the perfect loan for my needs. Her knowledge and expertise are truly impressive - she explained everything in a clear and concise manner, making me feel confident and informed throughout the entire process. What really sets Charmain apart is her exceptional customer service. She's responsive, proactive, and genuinely cares about her clients' success. I felt like I was her top priority, and she worked tirelessly to ensure I got the best possible outcome. If you're looking for a mortgage broker who is knowledgeable, reliable, and dedicated to delivering outstanding results, look no further than Charmain. I couldn't be happier with the service she provided, and I would highly recommend her to anyone looking for expert guidance with their SMSF or mortgage needs. Five stars isn't enough - Charmain deserves ten stars!"
Charmain assisted us professionally and efficiently through the whole process. There was one hiccup which we didn't even notice because she dealt with it promptly. The process was was seamless and now we are saving money! Thank you Charmain I would have no hesitation in recommending you.
Chairmain was great to deal with. She worked tirelessly to get the process completed. She went out of her way to help and was very patient. She was polite, well organised and we would highly recommend her at anyone. We hope to use her again soon.
Charmain twice guided me through the complex processes of transferring a Self Managed Super Fund SMSF mortgage to another lender at a substantially better interest rate and then again with setting up a new mortgage through my SMSF also at an amazing interest rate. Her knowledge is second to none in the industry and always readily available to take a call with any questions and very personamble. I would have no hesitation in recommending Charmain to source your next mortgage or any other financial services. Many thanks Charmain
Charmain is very easy to deal with. Always available to ask questions and extremely knowledgeable. She shifted a loan i had which was a bit complex but made the whole process stress free and got me a much better rate. She is currently sourcing finance for me for a new purchase. Charmain has now secured this second loan with me which has had a few complexities but she navigated me through the process with minimal fuss and always assured me it would be approved even when I had doubts. Loan has now been approved and I couldnt be happier with her service. Absolute super star when it comes to dealing with the extra things that go with securing a property through a self Managed Super Fund (SMSF). I would strongly encourage anyone who needs financial services to utilise Charmain
After finding a place to purchase and going through the broker I normally deal with would have been a big mistake as it would have cost me double LVR. Found Whiteroom Finance and got a second opinion and my God Charmain Hughes was brilliant and took charge of the application through to settlement. I can't thank her enough very experienced broker. I highly recommend and will be using her from now onwards.
