Dean's profile

Dean's reviews

  5  
Dean has 244 reviewsacross 50 different locations, showing 12.
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Dean's qualities as told by our client reviews: easy to work with, supportive, reliable, well-prepared, responsive, clear communication, local expert.
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Refinanced Loan review
The most effortless and stress free process with expert guidance the whole way.
about 2 months ago
The most effortless and stress free process with expert guidance the whole way.

The team at Infinity worked efficiently to secure a dual occupancy through our super fund and put us in a strong financial position to purchase an investment property in our personal names. They took the time to explain the strategy in a way that we could genuinely understand, modelled the numbers clearly, and used their extensive market knowledge and data to provide advice tailored to our personal situation. It has been wonderful to feel so supported by the entire team throughout the process. Everyone has been incredibly responsive, time-efficient and, most importantly, they have consistently delivered on what they said they would do. We have felt supported and confident every step of the way, and we are extremely grateful for the knowledge, guidance and commitment the Infinity team has provided.

Refinanced Loan review
great communication and clear process
about 2 months ago
great communication and clear process

Dean made the process easy and stress-free - wonderful communication and clear and easy-to-follow instructions.

New Purchase review
Another seamless experience!!
about 2 months ago
Another seamless experience!!

We’ve just settled on our second loan with Dean, and once again the whole process was seamless. Everything was made straightforward and stress-free and we were kept well updated throughout. We highly recommend him to anyone looking for a reliable and knowledgeable broker!

New Purchase review
Exceptional communicator, pays attention to detail and puts our families interests first.
about 2 months ago
Exceptional communicator, pays attention to detail and puts our families interests first.

An outstanding finance broker with exceptional communication skills, a warm and friendly approach with superb knowledge of the industry. No question too hard, Dean is always professional, approachable, and a pleasure to deal with. He was able to perform quick and effective work to ensure smooth transitions for us during paperwork deadlines. We are lucky to have him on our team!

New Purchase review
Excellent Finance Strategist
about 2 months ago
Excellent Finance Strategist

Dean and the team assisted us in the planning and submitted the application. Seamless process for the Investment Property. Dean and the team did all the heavy lifting, thank you.

Refinanced Loan review
Outstanding agent who genuinely goes above and beyond
about 2 months ago
Outstanding agent who genuinely goes above and beyond

We couldn’t recommend Dean highly enough. From the very beginning, he was exceptional to deal and understanding of our personal circumstances when we first spoke with him to then making what can often be a stressful and complicated process feel incredibly smooth. His communication was outstanding throughout. He was always responsive, professional and approachable, and we never felt like we were just another client. He took the time to understand exactly what we wanted, kept us informed at every stage and were always willing to answer questions or go the extra mile. What really stood out to us was Dean’s professionalism, compassion, knowledge and attention to detail. We always felt that we were in extremely capable hands and could genuinely trust his advice. He was honest, transparent and never made us feel pressured into making a decision. He represented our interests exceptionally well and were proactive in getting things done rather than simply waiting for things to happen. Most importantly, Dean genuinely cared about achieving the best possible outcome for us. His level of service went far beyond what we expected from an agent, and the entire experience was made significantly easier because of them. We will always work with him as long as possible. If you are looking for an agent who is knowledgeable, professional, responsive, trustworthy and genuinely committed to their clients, we would have absolutely no hesitation in recommending Dean Naylor. He is are a credit to the industry and we will happily use him again in the future.

Refinanced Loan review
Great communication
about 2 months ago
Great communication

Dean was made the whole experience very simple and stress free

Refinanced Loan review
Made the whole process very easy for us every step of the way.
about 2 months ago
Made the whole process very easy for us every step of the way.

Dean was in contact with me regarding all the documents that were required from the beginning. Dean and his team worked tirelessly to complete the task in hand without the pressure on us. Even at 7.30pm I was receiving calls as they worked hard on getting everything sorted.

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