Gail's profile

Gail's reviews

  5  
Gail has 230 reviewsacross 50 different locations, showing 12.
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Gail's qualities as told by our client reviews: accessible, understanding, hardworking, experienced, friendly, professional, helpful.
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Refinanced Loan review
Loan Process
1 day ago
Loan Process

Gail is very friendly and very professional, she will go out of her way to make sure the loan application is made easy for the lender, very happy with the whole process, I highly recommend Gail

Refinanced Loan review
Gail was great
2 days ago
Gail was great

Gail was very good and professional, she helped us in gaining our new loan which we are very grateful for.

New Purchase review
Five Stars, Excellent
20 days ago
Five Stars, Excellent

I recently had the pleasure of working with Gail for my mortgage needs, and I couldn't be happier with the experience. From the very first consultation, Gail took the time to understand my financial situation and home-buying goals. What impressed me the most was her vast knowledge of the mortgage market. Gail's responsiveness was outstanding—I felt supported throughout the entire process, as she was always just a phone call or email away. The application and approval process was smooth and efficient, thanks to Gail's careful attention to detail and organization. I highly recommend Gail to anyone looking for a knowledgeable and dedicated mortgage broker. Her expertise made a stressful process much more manageable, and I am thrilled with my new home and mortgage terms!

New Purchase review
Excellent!!!!
24 days ago
Excellent!!!!

Overall, my experience with Gail was outstanding. If you're looking for a knowledgeable, reliable, and personable mortgage broker, look no further. I am incredibly satisfied with my mortgage and thankful for Gail's hard work!

Refinanced Loan review
Highly recommended.
about 1 month ago
Highly recommended.

Gail makes everything easy, She explains the process without all the technical jargon, and always assists with any concerns. Great to deal with, and would highly recommend.

Refinanced Loan review
Always a pleasure
about 2 months ago
Always a pleasure

Gail and the team at Home Loan Services Mackay are always a pleasure to deal with and try their best to assist you with your needs. I will be back again!

New Purchase review
My best experience ever with finance
about 2 months ago
My best experience ever with finance

We cannot rate Gail highly enough, she’s extremely helpful (even with my never ending questions), punctual and knowledgeable. Nothing was ever a drama for Gail.

Refinanced Loan review
Highly knowledgeable.
2 months ago
Highly knowledgeable.

I would highly recommend Gail Roots. I have known and dealt with Gail for the last 15 years. She has never failed to meet my needs.

New Purchase review
Highly recommended, personalised service
2 months ago
Highly recommended, personalised service

I don't know how Gail does it but thank you for doing all the hard work for us Gail in order to make the loan process smooth and seamless for us. Your knowledge and expertise was evident throughout the whole process. I highly recommend Gail to anyone. Gail is approachable and down to earth. Many thanks Gail♥

New Purchase review
Super woman
3 months ago
Super woman

This woman changed my children's and my life. When everyone else said it can't be done she said let's do this! My life has completely changed for the better because of this amazing lady. I am forever in her debt. Such an amazing Broker but an absolute beautiful person and soul who will fight for the average person to reach their dreams. Love her to bits

New Purchase review
From no idea what were doing to frist home buyers!
4 months ago
From no idea what were doing to frist home buyers!

My partner & I saw Gail as we weren't sure how to go about getting a mortgage or 1st home buyers. Gail helped us so much and made the whole process so smooth and easy!

New Purchase review
Amazing service
4 months ago
Amazing service

Gail rushed me through to finalise the purchase of my new house, friendly, great service, professional.. highly recommended

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