Geoff's profile

Geoff's reviews

  5  
Geoff has 677 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Second time using Geoff
about 8 hours ago
Second time using Geoff

This is the second time I have used Geoff and will continue to use him and his team. Geoff helped me refinance an existing home loan which has now lead to be able to buy another property. Geoff and his team and have what could have been a stressful process easy and enjoyable. I would suggest speaking to Geoff and the team!

New Purchase review
This is the guy you want on your team when doing any property transaction
2 days ago
This is the guy you want on your team when doing any property transaction

Geoff was fantastic to deal with throughout the sale of 1/3 Bovill St. He was professional, knowledgeable and kept us well informed at every stage of the process. Communication was excellent, and Geoff was always approachable and quick to respond whenever we had questions. His knowledge of the local market and his negotiation skills gave us confidence that the property was being handled properly. The whole process was smooth and straightforward, and we appreciated Geoff's professionalism and commitment from start to finish. I would have no hesitation recommending Geoff to anyone looking to sell their property.

New Purchase review
Couldn’t recommend enough! Geoffs expertise guided us through each step of the home buying process
6 days ago
Couldn’t recommend enough! Geoffs expertise guided us through each step of the home buying process

Geoff has been fantastic throughout our journey to purchase a property. He is incredibly knowledgeable and goes above and beyond to ensure the best possible outcome at every stage of the purchasing process. He has taken time to call, email and respond to our questions even after office hours, on weekends and even public holidays. Geoff provided us with multiple scenarios, talked us through them all and even changed and adapted the strategy as our needs changed throughout the process. He was also able to recommend other great services when we needed which made what could have an overwhelming and stressful process so smooth and easy! We would highly recommend working with Geoff and we wouldn’t hesitate to use him and his team again in the future if the opportunity arises. Thank you so much Geoff for helping us to get into our dream home. We couldn’t have done it without your expertise!

New Purchase review
Efficient and thorough
6 days ago
Efficient and thorough

Second time using Geoff and he is always efficient in understanding your situation and needs and offering what is needed to get the settlement through. Thanks as always Geoff!

New Purchase review
If you’re looking for a seamless brokerage experience, you’ve found the right one!
7 days ago
If you’re looking for a seamless brokerage experience, you’ve found the right one!

Geoff and his team were amazing to deal with. From the beginning, they were thorough, gave great advice, stepped into help meet our financial goals - and most importantly, they were swift. I couldn’t recommend Geoff and the Strategic Broker team any better. They really care about your goals, putting them first in the strategy they build for you. Geoff and team are sound and trusted and I can’t wait to leverage the team again in the near future!

New Purchase review
Efficient, effective and diligent.
13 days ago
Efficient, effective and diligent.

I have worked with Geoff Lai and his team on a personal level and professional level on many occasion. Most recently we just settled on an investment property in Melbourne. His efficiency, his ability to put complex deals together and knowledge on how to structure the loans maximize serviceability is second to none.

Refinanced Loan review
Fantastic experience as always
16 days ago
Fantastic experience as always

We worked with Geoff and his team again recently to undertake our recent rate review and refinancing. As always the service we received was fantastic. Communication (concise, clear and timely) is always what we come away raving about from our interactions with Geoff and his team.

New Purchase review
Geoff is an expert, we could not have purchased our home without him..
18 days ago
Geoff is an expert, we could not have purchased our home without him..

Geoff was fantastic from start to finish, we were clueless (to say the least) and found our home we had to move pretty fast on, Geoff helped throughout the process and was always available to help and support us. We are extremely grateful to Geoff and his support in helping us buy our first home.

New Purchase review
The Broker You Want on Your Side, Exceptional Service
23 days ago
The Broker You Want on Your Side, Exceptional Service

We couldn’t recommend Geoff highly enough! Purchasing a property through our SMSF was a completely new process for us, and there were plenty of moving parts along the way. From the very beginning, Geoff made the entire process easy to understand, kept us updated, answered all of our questions, and was always available when we needed advice or reassurance. What impressed us most was how proactive Geoff was. He stayed on top of everything, worked closely with everyone involved, and helped make sure we reached settlement successfully. Geoff’s knowledge of SMSF lending and property finance was invaluable, and having someone we could trust guiding us through the process made a huge difference. Thank you, Geoff, for all your hard work and support. We genuinely appreciate everything you did to help us secure our SMSF investment property and would have no hesitation recommending you to anyone looking for a knowledgeable and reliable mortgage broker.

New Purchase review
Fantastic and attentive!
24 days ago
Fantastic and attentive!

Geoff's guidance through the buying process was extremely helpful for a couple entering the market. He made everything easy and was patient with our questions. His breadth of knowledge was immensely helpful and we felt well supported.

Refinanced Loan review
Five stars
about 1 month ago
Five stars

I couldn’t recommend Geoff highly enough. I recently worked with him on a fairly complex refinance and equity release across my property portfolio, and the entire experience was excellent from start to finish. Geoff was knowledgeable, proactive and persistent throughout the whole process. With a larger property portfolio, finance and servicing can become complicated very quickly, but Geoff understood exactly what we were trying to achieve and worked through the different lending options to find a solution that ultimately resulted in a successful and substantial equity release. Communication was excellent throughout. Geoff kept me updated, responded quickly whenever I had questions and genuinely worked hard to get the deal across the line. Most importantly, he delivered the result. Having access to this equity gives me considerably more flexibility to continue growing my property portfolio and pursue future opportunities. If you’re a property investor, particularly someone with multiple properties or a more complicated lending situation, I would absolutely recommend speaking with Geoff. Thanks again Geoff. Really appreciate all the work you put into getting this one done!

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