Natalie came highly recommended to me and I now know why. In the past I have felt very intimidated and overwhelmed with things like homeloans. Natalie along with her team of Tanya and Kate all did a great job walking me through every step of the process and explaining things (multiple times). They all had great communication and worked really well as a team. I would 100% recommend Natalie, Tanya and Kate.
Survey responses are as follows: 1. Overall, how satisfied were you with my services? Excellent 2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5 3. What elements of the service I provided most impressed you? Regular communication 4. Are there any improvements to my service I could make? NA Understanding of your needs: Excellent Knowledge and explanation of products: Excellent Courtesy and friendliness: Excellent Communication (i.e. keeping you up to date): Excellent Quality of service: Excellent 6. Did I keep you informed during the application and approval process? Yes 7. Would you be interested in knowing more about any of the other services I provide? No 8. Would you recommend my services to others? Yes 9. How did you hear about me? Word of mouth (Personal),Social Media I'd really appreciate if you would include a customer testimonial or any other feedback on my recent service for you. Great testimonials really help me to promote my service and business. I generally publish these on my website or social media and will only use your first name and suburb. The Birdie Wealth team were outstanding with their communication, advice & knowledge. They are solution focused & readily available. Thank you kindly! Thank you for taking the time to complete the feedback survey. To go into the competition to win a $500 gift card for Bunnings, Good Guys or Coles Myer all you need to do is answer this question: In 25 words or less, tell us why you need to win one of these three fantastic prizes. We would be honoured to win a voucher to help us update our kitchen appliances to make our house a home! Please select your preferred prize option for the competition: $500 Good Guys gift card
Nat and her team were brilliant from start to finish. They kept us up to date with everything. Always replied super fast and nothing was ever a problem. They made the entire process easy and stress free. Would highly recommend Natalie she's great!
Natalie and team are nothing but the best, they will bend over backwards to make everything work the best they possibly can to make dreams come true. We have used Nat and the team 3 times now and will continue to ONLY use Birdie Wealth.
We would highly recommend Natalie and her team for your broking needs. The process was simple and easy and the communication was outstanding. We were always kept up to date with the process and we couldn't be happier. Natalie, Sharlene and Ash were friendly, professional and courteous at all times and all deserve 5 stars.
Navigating the complexities of securing a mortgage as a first-time homebuyer can be daunting, but Natalie and her team made the process incredibly smooth. From the outset, they were friendly, professional, and exceptionally efficient. They patiently walked me through each step, ensuring I understood everything clearly. Their expertise and dedication were evident as they handled paperwork promptly and kept me informed throughout. What stood out was their personalized approach; they tailored the mortgage to fit my needs perfectly. Thanks to Natalie and her team's proactive communication and attention to detail, I felt supported and confident throughout the journey to homeownership. I wholeheartedly recommend Natalie and her team to anyone seeking mortgage services. They made my dream of owning a home a reality, and I'm grateful for their outstanding service.
Really simple to deal with and far more comprehensive than others we had dealt with in the past. Will work with her and the Birdie team again.
As a young couple trying to get our first home was very daunting, the initial meeting with Natalie from Birdie Wealth was amazing and made the process easy to understand. We would like to thank Ash-Lee and Sharlene, they both made the process stress free and answered all questions with great communication, knowledge and professionalism. Thanks to the birdie wealth team the process was very easy and we were able to purchase our first home within 2 weeks after being pre approved by the bank. We are so happy with our decision for choosing Birdie Wealth, and thankful for Natalie, Ash-Lee and Sharlene.
Nat and her team have been incredible and made purchasing my first home so easy ! They were always willing to answer any questions and explain everything in detail to ensure I understood the process. They really do go above and beyond , I couldn’t recommend them more !
Natalie and Team were amazing from the word go! Understanding and work with rapid speed, they communicate well, always available when you need them and follow up regularly. They made a complex process simple, patient and flexible with delays, and it was always like dealing with friends. A special shoutout to Kate as well. Don't think about anywhere else, Birdie were the absolute best!
Highly recommend the team from Birdie if you are considering re-financing. They kept us well informed of our application every step of the way and took care of everything. This is the second time we have used Birdie to assist with our finances and couldn't be happier with the outcome.
As first home buyers my partner and I were both so nervous about the process of buying our first home. We had so many questions and concerns and decided to contact Birdie Wealth for help. Natalie, Sharlene, Amanda, and the Birdie Team answered all our query's, reassuring us and providing support and guidance throughout the entire buying process from start to finish, all via a remote service as we live out of the Sydney area. The flexibility and customer service that was provided to us was excellent and we would not hesitate to recommend Birdie Wealth to any others looking to purchase a Home or needing assistance with their loan finances. We also decided to use the Birdie Conveyancing team to help us with the legal side of buying. Kylie & Taylor were so professional and thorough and once again made the process streamlined. Thank you so much to everyone who helped us buy our first home.
