Natalie's profile

Natalie's reviews

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Natalie has 538 reviewsacross 50 different locations, showing 12.
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Natalie's qualities as told by our client reviews: stress-free process, great team, friendly, responsive, supportive, local expert, clear communication.
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New Purchase review
Wonderful service - highly recommend Nat!
over 5 years ago
Wonderful service - highly recommend Nat!

We were first-time home buyers so completely new to the whole process, from day one Nat made us feel like we could ask her any question and her responses were quick and easy to understand. The whole end-to-end process was smooth and communication with her and the team was constant and great. Nat is super friendly, professional, and works hard to make sure your happy - she made our mortgage stress-free! Thanks Nat!

Refinanced Loan review
Natalie at Birdie helped me seamlessly refinance my exisiting mortgage.
over 5 years ago
Natalie at Birdie helped me seamlessly refinance my exisiting mortgage.

I was aware of cheaper rates being advertised and dismayed by my current lender not wanting to "come to the party" so I approached Natalie. Her friendly nature combined with her professionalism and experience meant she quickly came up with a lending scenario that took into account my personal situation. She promptly came back to me with a package that does way more than simply getting me the best rate. The back up team at Birdie meant the application processed quickly and I was kept constantly informed. I highly recommend Natalie and the Birdie team...and not once was I put on hold in a queue ;-)

New Purchase review
Excellent Mortgage Broker
over 5 years ago
Excellent Mortgage Broker

We both work full time and it is difficult for us to coordinate appointments. Natalie went above and beyond our expectations by coming to our home for the consultations. She explained all of our options clearly and was completely transparent in regard to her role and her commission, We felt confident that she was providing us with the best product that would assist us to reach our goals and help us to afford our dream home

New Purchase review
Amazing service
over 5 years ago
Amazing service

Great service from start to finish. As first time buyers we were pretty clueless about the whole buying process and Nat was super patient and explained everything clearly. Her whole team were great to deal with. Highly recommend.

New Purchase review
Great Service
over 5 years ago
Great Service

Natalie was able to research and secure us a loan which was perfect for our family and circumstances. Natalie and her team were always professional and helpful to deal with though out the process. Highly recommend Natalie.

Refinanced Loan review
Natalie from Birdie is amazing
over 5 years ago
Natalie from Birdie is amazing

We have used Nat when we first purchased our now forever home. From the first moment we met her she has been so professional, kind and easy to deal with. Nat goes far and beyond for her clients with no hesitation, even going out of her way during the weekends. We have recently used Nat again to refinance and nothing but smooth sailing again. We recommend Birdie to everyone.

New Purchase review
Stress free experience
over 5 years ago
Stress free experience

Great experience with Natalie. Stress free and helpful the whole way. Highly recommend her.

New Purchase review
Thank you so much Natalie!
over 5 years ago
Thank you so much Natalie!

Natalie and her team at Birdie Wealth were nothing short of amazing. From the beginning I felt very comfortable chatting to Natalie about my finances and my goals in purchasing my first home. She has an extremely approachable nature and is super friendly which I found invaluable as a single girl wanting to buy her own home. No question was a bother and was more than happy to explain things over and over until I understood everything. I will continue to recommend Natalie and the team at Birdie Wealth :)

Refinanced Loan review
Natalie has extensive product knowledge and quickly found a bank that best suited me
over 5 years ago
Natalie has extensive product knowledge and quickly found a bank that best suited me

I was recommended to talk to Natalie about refinancing my loans. During the difficult time of Covid she made the process easy and stress free. Natalie has extensive product knowledge and quickly found a bank that best suited me. I would highly recommend getting in contact with Natalie to see if she could help you in any way with your finances.

New Purchase review
Customer Service
over 5 years ago
Customer Service

Natalie, who works for Birdie Wealth, provides great customer service to her clients and helps them to choose the right loan based on the individual’s circumstances, lifestyle and finances. She is extremely knowledgeable in her field, she’s is very good at explaining all the options that are available and she will provide you with guidance throughout the process of buying your dream home. Natalie as well as the Birdie Wealth team will provide with the best customer experience due to their market knowledge, excellent communication skills as well as their professionalism!

Refinanced Loan review
Thank you Birdie
over 5 years ago
Thank you Birdie

Thank you to Natalie and the Team. They kept me up to date every step of the way. Found the best deal for me and made the consultation seemless as it was via Skype in the tough times of COVID.

New Purchase review
Excellent - amazing attention to detail!
almost 6 years ago
Excellent - amazing attention to detail!

I have never applied for a home loan as a single person and was extremely anxious about the whole process. I had no idea where to start and to add to what I’d already perceived was going to be a complex process, I purchased a property off the plan which wouldn’t be completed for at least 6-9 months. From my very first contact with Nat and her assistant Lei, they both made the process stress free and uncomplicated. They were both extremely responsive to emails and phone calls and answered all of my many, many questions along the way with so much clarity that I could easily understand each step of the process – a process that had previously been foreign to me. Nat’s attention to detail is second to none, she simply did not miss a thing and was extremely thorough in all she did for me. On top of the excellent customer service, I am very confident that the home loan product I have chosen is the very best one for me. Nat gave me a few options initially and guided me through my decision process with her very knowledgeable and professional opinion. I know I’ve got a great deal! I would not hesitate recommending Nat to anyone looking to purchase a new home or an investment property. I will certainly be using her services again in the near future. There was not one aspect of the process that wasn’t excellent. THANK YOU Nat and Lei!

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