He was available on weekends during our house hunt and ensured we were able to adjust our pre-approval on short notice with ANZ who are notoriously difficult to deal with. Robert was always professional and worked with us as our property journey took close to 9 months.
I can't recommend Robert highly enough; we were referred to him by a close friend of ours and he provided us with a service that was highly responsive, backed by decades of experience in the Canberra market and very thorough and informative. Robert ensured that we were informed of the process at every step, provided a service that was tailored to our circumstances and always gave us different options to consider in a way that was easy to understand. If we encountered a roadblock in the application, Robert went above and beyond to advocate for us and get us a great outcome. He was patient and helpful with our many questions, and was happy to offer (and he did provide) some support with the bank after the application was approved. I'd have no hesitation using Robert's services again and would recommend him to family and friends.
Helped and communicated every step of the way. Made the loan process less stressful.
Robert was fantastic throughout the process. He gave me multiple options for lenders without putting any pressure on me to choose one over another. Once a lender had been selected, Robert fought valiantly to get the best possible rate. After a few months with the lender, I am extremely happy with the product I ended up with and can recommend Robert to anyone seeking a mortgage.
Robert is an amazing broker and has supported me on several purchases. He is an amazing support and works very swiftly to get the best outcome.
I first met Robert in 2005 when I was buying my first home. I was very much the novice first home buyer and I was very happy to have him as my mortgage broker. He negotiated a great deal for me and helped me navigate the First Home Buyers scheme, as it was then. Robert has been my broker for 20 years as I purchased our second home, convincing my to keep my first property as an investment. Then, when we moved to Sydney, Robert helped secure the finance for our current property in 2019 with a split loan with the larger amount fixed at 2.19%. When the fixed term period was coming to an end he was there to advise me how he could help again. He did. My existing mortgage bank offered an interest rate of over 7% for my existing loan. Robert found a lender with a variable principle and interest rate loan with the features I wanted at less than 6%. During those 20 years Robert was always willing and able to provide sound advice and negotiate better than average interest rates and features as I refinanced a couple of times. I can only say that Robert worked hard for us client and always provided a very professional and honest service. If you are in the market for home loan finance, ask for Robert with Aussie Homes Loans.
