Professional, responsive and made sure the focus was on us and what we needed
We spoke to a few brokers when we started looking for a house. Tracey was the only one who really listened to us, and made sure she understood our goals and situation. She explained things clearly, and was happy to clarify and discuss anything we weren’t sure about. As we adjusted our thinking she adjusted her suggestions to make sure that she was offering us the best product for our needs. We were always confident that Tracey was offering the best options for us, rather than trying to fit us to a particular lender or product. When it came time to submit the application, she was professional, calm and responsive, and made sure that we were kept informed every step of the way. She gave us confidence that everything was being handled, followed up on key dates and the approval and settlement went through without a hitch.
We will recommend Tracey to any of our friends and family who are looking for a broker without hesitation. She is friendly, professional and very knowledgeable, and made sure we got the best outcome for our needs. Thank you Tracey for your calm and professional support.