Gail makes everything easy, She explains the process without all the technical jargon, and always assists with any concerns. Great to deal with, and would highly recommend.

Gail and the team at Home Loan Services Mackay are always a pleasure to deal with and try their best to assist you with your needs. I will be back again!

We cannot rate Gail highly enough, she’s extremely helpful (even with my never ending questions), punctual and knowledgeable. Nothing was ever a drama for Gail.

I would highly recommend Gail Roots. I have known and dealt with Gail for the last 15 years. She has never failed to meet my needs.

I don't know how Gail does it but thank you for doing all the hard work for us Gail in order to make the loan process smooth and seamless for us. Your knowledge and expertise was evident throughout the whole process. I highly recommend Gail to anyone. Gail is approachable and down to earth. Many thanks Gail♥

This woman changed my children's and my life. When everyone else said it can't be done she said let's do this! My life has completely changed for the better because of this amazing lady. I am forever in her debt. Such an amazing Broker but an absolute beautiful person and soul who will fight for the average person to reach their dreams. Love her to bits

My partner & I saw Gail as we weren't sure how to go about getting a mortgage or 1st home buyers. Gail helped us so much and made the whole process so smooth and easy!

Gail rushed me through to finalise the purchase of my new house, friendly, great service, professional.. highly recommended

Couldn’t recommend Gail enough, we had a few issues with a previous broker rung Gail and she had it all sorted for us within days! This is my 3rd time using her to help me with my finance and will definitely use her in the future if needed 😀

Gail was very helpful with our home loan refinance. She was able to provide us with some great options and great interest rate. Definitely will use Gail again in any other financial advice in the future.

Gail is absolutely fantastic! I was already talked with a broker how to apply, and what papers we need or how to manage our budgets for few months before applying to banks! They gave me a time frame of 3months which is normal. But after 1 month I thought of a 2nd opinion and search Google for a good agent. Here I found Gail with a flawless professional background with insane reviews, which is on point! On the very 1st meeting she told us she can submit papers and it will take 2 /3 days, no time frame, no budgets lifestyle, no nothing. And she just did , what she said! She is the best thing happened in my 1st home journey. We are really grateful to Gail for making our experience so smooth. Thank you Gail, you are like a blessing to our life. Thank you so much.

Highly recommended very helpful and informative advice 👍 thanks Gail