He has a very good experience and knowledge on the current market. He really paid attention to every detail and updated with the info needed. Due to his timely action, we were able to buy our First Home on time. :) Grateful to him and the Team.
My wife and I have used Patrick a number of times and this time was no different to other experiences with him. He was always on hand to answer any questions and put our minds at ease. Patrick’s technology based approach made getting all our documents from our existing bank accounts into a format required for reviewing was brilliant to use. Anyone considering a new loan I would highly recommend Patrick Cranshaw and his services.
Patrick assisted us in the areas we needed, he had wonderful market knowledge, quick, timely and very effective communication. Made the process so much easier with effective advice at each step.
Patrick and team is very knowledgeable and responsive. I had issues with my home loan due to a bank made a mistake at the very end of financial due date and I thought I was going to loose the property, NBHL was very quick to resolve the issue within the short period of time by finding me a different provider. They really care about the customer satisfaction and know the stress involved in buying a house.
We had a very complicated situation and Pat and his team just made everything transparent and easy. They just know their stuff even with the complications that we had going on. I would be sending frantic emails only to be talked off the ledge by Pat or Jake. Very professional every step of the way. I wouldn't go to anyone else now.
Very positive and pleasant experience from start to finish. We have asked Patrick for initial home loan process and subsequent refinancing process. It was inevitably stressful time of our time but he explained things clearly in professional manner and made us assured that we are in good hands. The whole team works very well in tandem and entire process was so smooth. I am very lazy person so took a while to get process going but the way they communicate to me (politely asking me to hurry up and get document finalized:) was so nice and extremely patient of him and entire team. Thank you so much for all the assistance you gave us for past few years. Will be back to you again in the future for more financial advices!!
Pat and his team were fantastic to deal with during the process of purchasing our first home. We were just looking for pre-approval, which then turned into requiring a loan after finding the perfect home between chats. The information provided was exactly what we needed, and we were guided through the entire process. It made the process so much easier to handle, and we secured a fantastic rate. I’d recommend Pat and his team in a heart beat!
I've always found Pat and the team to have brilliant communication and they are always prompt to answer queries.
My partner and I loved our experience with the Brokers, they were always knowledgeable, supportive and friendly in all communications. We were a little sad to stop our regular catch ups once we had our new home!
Pat and everybody there always go above and beyond. Always very helpful and nothing is too much trouble. I always recommend Pat and his team.
My husband and I have used Pat and Di’s services twice now for our home loan and refinance and we would use them again and again and recommend to anyone needing a broker. They made this stressful process so simple, painless and dare I say it rather enjoyable. Nothing was too much trouble and communication was spot on. I cannot in anyway fault them or their team. Thanks again!
As a first homebuyer, Pat made managing the many complexities much more simple and easy for us to understand. He worked to get us the best deal for our needs and kept us well informed along the way. Highly recommend if you’re after a mortgage broker who cares and takes the time to get the best results.
