Geoff's profile

Geoff's reviews

  5  
Geoff has 659 reviewsacross 50 different locations, showing 12.
Map view
Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
Was this helpful?
New Purchase review
Ultra professional, outstanding service
about 2 years ago
Ultra professional, outstanding service

I can now see why Geoff is rated so highly. Geoff provided an exceptional service for financing our investment loan. With an exemplary attention to detail, Geoff guided us through the process taking precise care of every task involved in the application process keeping us well informed every step of the way, our best interests always his top priority. Knowledgeable, friendly, approachable, always available and explained everything in easy to understand terms. An absolute pleasure to deal with.

New Purchase review
Great Communication and response time amazing knowledge
about 2 years ago
Great Communication and response time amazing knowledge

Geoff helped me through the purchase of my first home. Was always available to any questions I had and even at times would check in randomly to follow up, he was there every step at the way and definitely recommended to anyone looking to purchase their first property.

New Purchase review
Great Service
about 2 years ago
Great Service

I have put down the deposit on the property and then rejected by one of major banks for the loan even I had preapproval. Then found Geoff Lai online because his 5 stars rating. It was one of the best moves I have done recently. I told him the rejection, he still decided to take my case after quick review. He works so hard and always reply quickly. The whole process went very smoothly. Now I just bought my new home. Highly recommend!

Refinanced Loan review
Geoff is extremely efficient and helpful, always going the extra mile
about 2 years ago
Geoff is extremely efficient and helpful, always going the extra mile

Homeloan applications can be daunting and confusing but for the second time now Geoff has made the process seamless and efficient. He's always available to answer any questions and definitely goes above and beyond. This is our second time using Geoff and we will most certainly continue to use him in the future.

Refinanced Loan review
Amazing service !
about 2 years ago
Amazing service !

Geoff is an amazing asset and I could not recommend him more. He has gone above and beyond !

New Purchase review
Geoff is an outstanding home loan broker!
about 2 years ago
Geoff is an outstanding home loan broker!

Geoff's communication speed was impressive! We never had to wait long for a response, and he was always prompt in addressing our concerns or questions. It made the whole process feel seamless and efficient. Thanks to Geoff's quick communication, everything was completed in a timely manner, and we felt well taken care of throughout.

New Purchase review
Outstanding, Quality Service
about 2 years ago
Outstanding, Quality Service

Geoff really took the time to understand our needs, educate us on the market and the process, making us feel comfortable and confident in the decisions we were making. Geoff is reliable, professional and provided outstanding, quality service from the very beginning to post settlement. We would highly recommend Geoff to support and guide you on your home buying journey.

New Purchase review
Knowledgeable, professional and patient
about 2 years ago
Knowledgeable, professional and patient

We were new to the home buying world and looking for our first house. As a young family of four Geoff had all the knowledge and guidance to help us on our journey. His flexibility and availability tailored to our needs. It made such important milestone in our lives a smooth process. Geoff is a go to now forever. Highly recommend! Thank you Geoff.

New Purchase review
Our partner through the whole process
about 2 years ago
Our partner through the whole process

Geoff and his team held my hand through the complicated and timely process involving several properties across various states and many parties simultaneously. He was able to push the other stakeholders as needed to keep the process moving. Definitely recommend Geoff for any mortgage broking needs.

New Purchase review
Great experience, would highly recommend as a mortgage broker.
about 2 years ago
Great experience, would highly recommend as a mortgage broker.

As first time home buyers (my brother and I), we had very little experience with buying properties. Geoff made the whole process easy to understand with his in depth knowledge of the industry. His professionalism and responsiveness meant that any questions that we had, were answered quickly and in detail. I would highly recommend his services to any and all.

New Purchase review
Fantastic broker who truly gives exceptional service.
about 2 years ago
Fantastic broker who truly gives exceptional service.

In the home-buying process, everything has been far longer and more time-consuming than planned or expected, except for the mortgage, which has been seamless, giving me peace of mind throughout the house-buying process. On top of this, I received a great rate that will help me pay off my mortgage more easily. I felt like Geoff really went above and beyond my expectations and what I have experienced with other brokers. Geoff and his team were always happy, proactive, and refreshing to talk to; definitely reach out and see how they can help you. It has been less than a week since the settlement date, and I have already referred two of my friends to reach out to Geoff. I am truly looking forward to working with him and his company again in the future.

New Purchase review
Easy from start to finish
about 2 years ago
Easy from start to finish

Geoff made our experience buying our first home so simple and took the time to explain all the ins and outs of getting a loan for our new home. He was contactable at all hours of the day and answered all of our questions with no issue.

265 - 276 of 659
SMS
© 2026 RateMyAgent