Geoff's profile

Geoff's reviews

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Geoff has 649 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Outstanding and dedicated
almost 4 years ago
Outstanding and dedicated

Thank you Geoff! Extremely professional at all times and was always available to answer any questions. Would highly recommend Geoff and Strategic Brokers to anyone.

Refinanced Loan review
An unmatched experience
almost 4 years ago
An unmatched experience

Geoff went above and beyond to achieve a fantastic result for us. Unlike previous experiences with other brokers, Geoff thought outside the box and created a unique approach that suited our circumstances. From the easy to understand explanations, flexibility with contact hours and supplementary financial advice Geoff delivered a seamless and transparent experience. We are so happy that we reached out to Geoff and cannot recommend him enough. Thank you, thank you, thank you to Geoff, Jess and the team!

New Purchase review
Fantastic broker
almost 4 years ago
Fantastic broker

Geoff is a fantastic broker that has helped us on 2 mortgages now. He is very efficient, knowledgeable and has always delivered a first class service. We will be engaging Geoff for all our future endeavours.

Refinanced Loan review
Amazing and seamless experience
almost 4 years ago
Amazing and seamless experience

By far the best experience I have ever had with a broker. Geoff is extremely knowledgeable and helpful, and explains everything thoroughly. His responses are timely and he is always up for a chat to further discuss or explain the process or outcomes. Highly recommend!

New Purchase review
Great service
almost 4 years ago
Great service

My wife and I experienced great service with Geoff Lai at Strategic Brokers when purchasing our first property. He was very diligent and very patient and was always available whenever we needed something explained and very proactive. I recommend using Geoff's services if you want something done right and want great service.

New Purchase review
Top Service
almost 4 years ago
Top Service

Geoff was extremely efficient and showed his broad and in-depth knowledge in mortgage brokerage. He was quick in all aspects of his service but very patient with clients who might be a bit slow in the technology side of the paperwork. He genuinely enjoys his work and loves helping people, which makes dealing with the mortgage a surprisingly nice experience. And you know you can count on him. He came to help us streamline our accounts after it was all done, and recommended us all other relevant services of awesome qualities that might be useful. Geoff is a by far one of the top guys. We would recommend him to anyone wholeheartedly.

Refinanced Loan review
Highly recommended
almost 4 years ago
Highly recommended

I spent 6 weeks trying to secure a loan from a large mortgage brokerage firm and being told it had gone thru. It fell thru due to some forms being wrongly submitted days before signing a contract. Geoff was recommended by my accountant. He worked non-stop helping me and personally sorting everything out in 7 days. I was most impressed and highly recommend him.

New Purchase review
Pleasant and extremely patient and helpful
almost 4 years ago
Pleasant and extremely patient and helpful

I found Geoff to be a very helpful broker , always there when we phone him for any questions or queries......and we had plenty to ask. He was always polite and had the answer for everything we need I would definitely refer him to others

New Purchase review
Great to deal with
almost 4 years ago
Great to deal with

very friendly and professional, clear communication and got me the result I was looking for. Highly recommended.

New Purchase review
Speedy and Reliable
almost 4 years ago
Speedy and Reliable

Geoff is knowledgeable, reliable, and approachable. He answered all the questions from my partner and me clearly and promptly. He kept us up to date with the progress of our home loan application. We appreciated Geoff's friendly and personalised service. Thanks, Geoff.

New Purchase review
Amazing Broker
almost 4 years ago
Amazing Broker

Geoff was amazing from start to finish, his flexible hours and patient approach made the whole buying experience extremely smooth. Highly recommend Geoff. Thanks again!

New Purchase review
Efficient and Faultless!
almost 4 years ago
Efficient and Faultless!

The process could not have been more seamless and as stress-free as possible. Geoff was always quick with his replies, even when it's outside his work hours! Definitely highly recommend his services and will not be going anywhere else.

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