James' profile

James' reviews

  5  
James has 29 reviewsacross 26 different locations, showing 12.
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New Purchase review
Extremely Helpful and Knowledgeable
11 months ago
Extremely Helpful and Knowledgeable

James was so good for us! He was extremely helpful, knowledgeable and communicated everything clearly. As first home buyers, we were very fresh coming into the housing market and James really helped us with outlining everything in the easiest way to understand. His efficiency was great; we always had an answer to any question or concern at his earliest convenience and he really made the whole process as stress free as possible. We would highly recommend his services to anyone seeking a mortgage broker!

New Purchase review
Outstanding
12 months ago
Outstanding

James was attentive, knowledgeable and responsive throughout the entire experience. Highly recommend.

New Purchase review
Expert, friendly and accommodating service
12 months ago
Expert, friendly and accommodating service

James was absolutely phenomenal at broking our first mortgage. We had absolutely no idea what we were doing but James accommodated every question & made the process completely seamless. James was professional, responsive & had a huge knowledge base which answered every question we had. James helped us navigate some tricky elements & explore options on multiple levels. We will be consistently reassessing our mortgage with James’ support & using him for all further buying experiences.

New Purchase review
Excellent!
about 1 year ago
Excellent!

James was fantastic throughout the entire process - he was responsive, always on hand for questions, and ensured that the process ran seamlessly. A big thanks to James!

New Purchase review
The best mortgage broker of all time
over 1 year ago
The best mortgage broker of all time

After dealing with brokers in the past who were slow and inefficient, we were so very pleased to have found James. James went above and beyond to not only get us the best financing options possible, but also give us sage advice for the mortgage structure that would suit us best. He also managed to rapidly secure us finance over the Christmas/New Year period, avoiding the need for us to pay penalties to the seller. James is extremely accessible, knowledgeable and patient (a must for us). He kept us in the loop at all points throughout the process, and has even followed us up post-settlement to ensure everything was running smoothly. We’re so glad to have found James, and we know we will be coming back next time we need any mortgage assistance.

New Purchase review
Made it all very easy
over 1 year ago
Made it all very easy

James was great to deal with. He took time to understand our situation and came back with great options that suited us. I would highly recommend him.

New Purchase review
Absolute legend
over 1 year ago
Absolute legend

James was fantastic throughout the entire experience. He was happy to answer any questions we had promptly and was always updating us through the process. I would 100% recommend James to anyone going through the home buying process for the first time.

New Purchase review
Outstanding Service and Expertise.
over 1 year ago
Outstanding Service and Expertise.

I could not have dreamed of a better experience than what James provided. As a first home buyer, James ensured the entire process was smooth and easy to navigate. From the very beginning, James took the time to understand my financial situation and long-term goals, which made me feel confident that I was in the right hands. James is incredibly knowledgeable about the mortgage process, and he made navigating the complexities of home financing feel like a breeze. James was always available to answer questions, whether through email, phone calls, or text, and never once did I feel like I was left in the dark. What really stood out to me was James' professionalism and attention to detail. James handled everything smoothly, from pre-approval to closing, and helped me avoid potential pitfalls along the way. The entire process was seamless, stress-free, and efficient, and I truly felt supported throughout. It was clear that James had accurate market knowledge, as he happily answered every question that I had and truly made me feel knowledgeable in the process. If you’re looking for a mortgage broker who combines expertise, integrity, and outstanding customer service, then James is the one to go to. I’ll be recommending him to friends and family for years to come.

New Purchase review
Breaks down step by step for you
over 1 year ago
Breaks down step by step for you

James has a humble approach when buying a new property & very honest about what you can realistically afford with a break down of the numbers. Definitely will be buying with him again & have already recommended him to friends. Cheers matey.

New Purchase review
Excellent Experience - Always On The Case
over 1 year ago
Excellent Experience - Always On The Case

I had an excellent experience with James Case as my mortgage broker. He was incredibly easy to work with and always responsive, available around the clock for any questions I had. James is friendly, approachable, and highly professional. He patiently addressed all my queries, no matter how big or small, making the entire process seamless. Highly recommend!

Refinanced Loan review
Filled with confidence
over 1 year ago
Filled with confidence

We had a great experience with James when we refinanced our property. He was very personable and we felt very comfortable asking questions. James took the time to explore our needs and tailored the loan accordingly. The online portal for uploading our documents and completing our asset info was the highlight - the easiest we’ve used by far.

New Purchase review
Absolute legend, wouldn't have our home without him
over 1 year ago
Absolute legend, wouldn't have our home without him

My partner and I were the opposite of ideal clients - visa issues, a new small business, a couple of career changes and a month of impending travel. We had found our dream home and our offer got accepted with no pre approval (against recommendation of course). Despite the fact that we had failed to take his advice, James pulled out all the stops and managed to sort our finance and demystify the entire process for us. We were moved into that home before our trip. I actually can't recommend him enough - there is NO WAY we would have our house without him.

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