Jay was great to work with. Great, fast communication skills, took the time to explain things I wasn’t sure about and made sure everything I needed to do was done on time. I highly recommend him.
He deals easily with the mandatory understands how to make a real difference in customer experience. He also shows ability to come up with new solutions to any problems that arises. He's always willing to help and reassures the client that something positive will come up.
We had a great experience working with Jay. He was able to secure finance for us despite some challenging income constraints, where finding the right lending solution wasn’t straightforward. Jay also helped us refinance from our existing lender, which allowed us to free up some much-needed cash flow. He was knowledgeable, responsive and genuinely took the time to understand our situation and find a solution that worked for us. We really appreciated his guidance throughout the process and would happily recommend Jay to anyone looking for a mortgage broker.
Throughout the whole process I’ve felt like Jay has been on my side. He’s always chased up issues for me or identified challenges before they arise. Always responsive and proactive.
We're an older couple and Jay negotiated loans very strategically for us. He kept us well-informed every step of the way, and picked up any glitches in the settlement process. He also went above and beyond in giving useful strategic post-settlement advice. I would thorough;y recommend him as a broker.
Jay was great to work with for the purchase of my Thorpdale investment property. He was responsive, easy to deal with and kept me updated throughout the whole process. Really appreciate all his help in getting the finance sorted and making everything run smoothly. Thanks again Jay, highly recommend!
