Client dedication, clear communication, always available, proactive and a very kind person.
Jordan was always available to answer questions. Very understanding and took the time to answer so we understood. He was generous with his time, punctual with responses and followups. He didn't shy away from anything we through at home. Jordan managed his support team well despite being new in the role. Always maximising the outcome in our favour. He knew the optimum approach to take with the bank and how to get the best result for us. His explanations were clear and concise, never ambiguous. It is obvious that the team supporting Jordan respect his abilities as escalations were answered swiftly and he was able to respond fast when needing to ask piers for support. It has been a pleasure working through our latest purchases with Jordan and we would not hesitate to recommend his personable knowledgeable skill set to anyone seeking his assistance