Josh's profile

Josh's reviews

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Josh has 176 reviewsacross 50 different locations, showing 12.
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Josh's qualities as told by our client reviews: well-prepared, stress-free process, patient, supportive, responsive, local expert, clear communication.
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Refinanced Loan review
amazing mortgage broker who was recommended to me by my friend
over 2 years ago
amazing mortgage broker who was recommended to me by my friend

A while ago my fiend told me about an amazing mortgage broker who helped her with securing her mortgage when she was buying her property. So when we started thinking about a new family home I asked for his contacts. This broker was Josh Woodhouse and, my friend was absolutely right, Josh is amazing. He walked with us the entire journey from our first thought about a new home and till we actually bought the house. And, as he said, our journey does not stop there, as he will be touching base every few month. Josh was providing an exceptional service by answering all our questions and carefully listening our wishes. Our process of buying our new house was quite lengthy, but Josh was always very patient and never pushed us to speed up the process. I highly recommend Josh, he will guide you through the important and often stressful home buying process.

New Purchase review
Excellent service, above and beyound expectations.
over 2 years ago
Excellent service, above and beyound expectations.

Our house purchase journey was long, a full year and Josh has been with us every step of the way, always available to answer any questions we had, advising on best options. What was especially important for us is at no point we felt any pressure from Josh to speed things up. Quite the opposite, once he understood what are the most important factors for us in our financial planning he encouraged us to not rush things. And as it often happens in life - at the end of a long marathon we had a bit of a sprint, things had to be done quickly. Once again Josh was our guide and made sure everything was ready for the settlement on time despite a couple of small hurdles that as always appeared where you least expect them. We are very happy with Josh's service and appreciate his in-depth knowledge, personal approach and patience. We will definitely be recommending him to anyone who might be asking for a referral.

New Purchase review
Simply amazing!
over 2 years ago
Simply amazing!

Josh was incredible from start to finish helping Abby and I with our home loan. I couldn't thank or recommend Josh enough! Keep up the great work.

New Purchase review
Josh was very helpful!
over 2 years ago
Josh was very helpful!

We were referred to Josh by a friend and were not disappointed. We weren't even sure we could get a home loan, but Josh worked wonders and we were able to buy our first home. I've heard applying for a home loan and going through with a house purchase can be hectic and stressful, but Josh made it a relatively stress-free experience for us. We'll be back when ready for our next purchase!

New Purchase review
Down to earth and committed to helping his clients find the best deal
almost 3 years ago
Down to earth and committed to helping his clients find the best deal

Josh helped us from start to finish (about 18months in total!). We had various changes to our circumstances over that time and Josh was always willing to help. He was always available to speak with and always took the time to explain the concepts and explore various options. When we did manage to find a property and had pre approval with one bank, Josh still looked around for other options just in case their was another bank with better rates etc. Thanks for all your help Josh!

New Purchase review
Exceptional
almost 3 years ago
Exceptional

Josh provided an exceptional service to us when purchasing our home time. Josh stuck with us over the months as we prepared to apply. His expertise and experience in understanding what was going to work for us was notable and it allowed us to buy the home of our dreams. Thanks josh!

Refinanced Loan review
Sound service and knowledge
almost 3 years ago
Sound service and knowledge

Josh was very helpful through this whole experience. He has been very patient and supportive in answering my questions and providing guidance to navigate IT He was very professional and followed up after the process was complete

New Purchase review
I can honestly say that it would not have happened if it were not for Josh
almost 3 years ago
I can honestly say that it would not have happened if it were not for Josh

Josh Woodhouse is amazing. I am just about to finalise the purchase on my very first investment property, and I can honestly say that it would not have happened if it were not for Josh. I've been wanting to buy an investment property for years, but I have been so worried and anxious about it that I kept putting it off... I sent Josh so many emails - maybe 50 or more - and he ALWAYS replied promptly and with patience and courtesy, no matter how trivial my question was. I cannot recommend him highly enough, especially if you're anxious about taking that first step. Jenny Smith

New Purchase review
10 out 10. Would finance through Josh anytime!
almost 3 years ago
10 out 10. Would finance through Josh anytime!

My wife and I secured our home loan through Josh. He is by far the best broker I have worked with. He was with us every every step of the way and was very easy to deal with.

New Purchase review
A thorough and professional purchase experience
almost 3 years ago
A thorough and professional purchase experience

Josh Woodhouse recently assisted me with the purchase of a property. I was impressed with the thorough and professional way he provided his mortgage broking service to me. His knowledge about the matter at hand, and mist importantly, the strategy that was best adopted to succeed with the application was second to none. The experience was also highly personalised. Josh always returned calls, even if contact was required after business hours. Discussion on important matters was never too difficult, and Josh always took all the time necessary to explain anything that was unclear. He also had the answer on hand to any enquiries even though he had no prior warning to questions that were going to be asked. I couldn't recommend Josh highly enough and I would have no hesitation in seeking his assistance in the future. The whole process, and the fact that someone with his knowledge and commitment to quality service is available for future purchases gives me great peace of mind.

Refinanced Loan review
Excellent Refinance Experience
almost 3 years ago
Excellent Refinance Experience

We recently decided to refinance with Joshua as an alternative to going to a bank directly as we just felt we needed better advice, clearer communication and a personalised approach for our specific needs. Joshua guided us through every hurdle and gave us sound logical options for our decisions. He often took much time to talk about options or provide us with product summaries which really gave us a true understanding of the market. We felt that we were well informed and we were able to take into account many options and many products which were investigated by us to suit our needs. We were able to investigate many refinance products which Joshua had suggested to eventually give us the deal that we were looking for. Also many of the cumbersome and time consuming tasks of obtaining contracts and waiting on processes were done instantly in a time effective digital format. Contracts sited, signed and done in a matter of hours not days. Joshua gave us clear and concise timelines and precise steps with the correct information so we never felt like we had been mixed up or lost along the way. It’s so much better to have prompt advice and clear steps to this process, it is much better than relying on one person in a bank that maybe unavailable to give you this personal service because they have simply have to much other work to perform. A notoriously boring and time consuming task was made easy with clear steps that eventually led to the refinance deal we wanted. Joshua gave us a prompt response when required to place us back on track and finish the task!

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