Jonathan's profile

Jonathan's reviews

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Jonathan has 477 reviewsacross 50 different locations, showing 12.
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Jonathan's qualities as told by our client reviews: reliable, stress-free process, well-prepared, supportive, responsive, local expert, clear communication.
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Refinanced Loan review
Exceptional Service
almost 2 years ago
Exceptional Service

We have worked with Jonathan multiple times over the years and we couldn’t be happier. Jonathan’s exceptional knowledge and prompt responses make the entire process stress-free. Jonathan’s professionalism is a credit to him, highly recommend.

Refinanced Loan review
Goes the extra mile
almost 2 years ago
Goes the extra mile

Jonathan went above and beyond to assist us in achieving our goals. He was easy to work with and delivered a great service.

Refinanced Loan review
Wonderful ... as usual!
almost 2 years ago
Wonderful ... as usual!

Jonathan has handled several of our financial needs over the years and as usual, we had an excellent experience. His approachability, market knowledge and attention to detail far surpasses our expectations and he provides clear and honest communication during every step of the process. Working with Jonathan really took the stress out of refinancing. Thank you, Jonathan!

Refinanced Loan review
Refinancing for a tricky situation…
almost 2 years ago
Refinancing for a tricky situation…

I was a little disheartened by the refinancing process before I was put in touch with Johnno. I had recently started my own business which meant I needed a niche product. A friend put me in touch with him and upon telling him my situation, he very quickly picked the right product for me. It all went off without a hitch and I am delighted. Thank you!

Refinanced Loan review
Incredibly helpful and responsive!
almost 2 years ago
Incredibly helpful and responsive!

Thank you so much to Jonathan for helping me through a recent home loan refinance. He did a fantastic job in guiding me and pushing all the relevant parties to make their deadlines and was responsive to all my questions. Really appreciated his help and will definitely use again in the future.

Refinanced Loan review
Fast and Seamless
almost 2 years ago
Fast and Seamless

I have made a lot of loan applications in my life. The 2 that I have done with FirstPoint and Jonathan Harris were by far the easiest, quickest and most successful. I would recommend FirstPoint and Jonathan Harris to every potential borrower.

Refinanced Loan review
Couldn’t recommend Jonathan and his team more!
almost 2 years ago
Couldn’t recommend Jonathan and his team more!

Jonathan and his team were so helpful and easy to deal with throughout the whole process, always answering any questions I had and responding to any issues immediately. Couldn’t recommend them more!

New Purchase review
Wonderful
almost 2 years ago
Wonderful

Buying our first home was a breeze thanks to Jonathan Harris and First Point Mortgage Brokers. As first home buyers, we had a lot of questions and didn’t know how the process worked. Jonathan was extremely helpful at providing us information specific to our needs and making a complex exercise feel easy. His knowledge, expertise and professionalism are outstanding. I can’t recommend Jonathan Harris and FirstPoint Mortgage Brokers highly enough! Thanks for all your help!

New Purchase review
Jonathon and his team provided an exceptional level of service throughout the entire process.
almost 2 years ago
Jonathon and his team provided an exceptional level of service throughout the entire process.

As first home buyers the entire process seemed very daunting. We had a very ordinary experience with another mortgage broker who got our names wrong on emails, got the fee amounts incorrect, included stamp duty despite us being exempt from it etc. We were recommended Jonathon by a colleague who had worked with him. After an initial phone call and then a few emails where Jonathon clearly explained exactly what information he required from us, he set up a face to face appointment. After a chat and a coffee Jonathon got down to the finer details of helping us select a lender. He explained the pros and cons of each provider with no real bias to any of them, only suggesting why a particular lender might suit our specific needs best. Once we had agreed on the lender our loan was pre approved very quickly. During our property search he remained in contact with us and each time we found a potential property I reached out to him for advice and he helped me make decisions. When we eventually found a property we wanted to make an offer on, Jonathon was in Fiji on a family holiday. But that didn’t stop him calling me to ask questions about the property and the agents selling it and guide me through the offer process. Once our offer was accepted, he called again several times (I think once while in a pool with his kids) to ensure I fully understood the next steps and make sure I was comfortable with everything as it’s quite a stressful period. If that’s not dedication to a client then i don’t know what is! He and his team were incredibly professional, yet still very personal from start to finish and I can’t recommend them highly enough and will continue to use them for future purchases. Thank you Jonathan and First Point Mortgage Brokers.

New Purchase review
Fantastic
almost 2 years ago
Fantastic

The best part about working with Jono was how straight forward he is. As first home buyers, he made sure we understood all of our options and has supported us every step of the way from pre-approval to purchase. It's so important to have a good team in your corner when making such a big decision and Jono made the process as simple as it could possibly be.

New Purchase review
Great experience for a first home buyer!
almost 2 years ago
Great experience for a first home buyer!

Cannot recommend Jonathan enough! We were referred to him totally green with us looking for our first home without much knowledge of the process and Jonathan guided us through every step and was always there whenever we needed. His knowledge and experience is top tier and that really shines through his professionalism and the recommendations he made for the best options to suit us and our situation. The entire process was smooth and we ended up buying our family home within 3 weeks of meeting him! We most appreciated his straight to the point approach paired together with his care to get us the best possible deal to suit our individual circumstances.

New Purchase review
Best Customer Service
almost 2 years ago
Best Customer Service

Jonathan's knowledge of the loan process from the initial interview with him to settlement is 2nd to none. He has a lot of experience in the loan industry and has developed relationships in the local area with lawyers/conveyancers and real estate agents which assisted me throughout the extensive loan process. Jonathan was able to give me very good advice with the choice between a multitude of lenders. He explained the advantages and disadvantages between the different loans on offer. Jonathan was open and transparent with the fees that he is paid from different lenders and guided me to the best loan for me and my circumstances. His customer service is excellent. Jonathan returns texts and emails straight away. In a stressful situation, he remains calm and reassuring. I have no hesitation in recommending Jonathan.

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