We recently worked with Chris Pryer from First Point to refinance our home loan, and the experience was outstanding from beginning to end. What can often feel like a complex and overwhelming process was handled with a level of professionalism and ease that immediately put us at confidence. From our very first conversation, Chris took the time to understand our financial position, long-term goals, and what we were hoping to achieve through refinancing. Rather than offering a one-size-fits-all solution, he carefully tailored his recommendations and clearly explained each option available to us—something we truly valued. Communication was consistent, transparent, and timely throughout. We were kept informed at every stage, and no question was ever too small or brushed aside. Chris was incredibly responsive and proactive, often anticipating what we might need before we even asked. What really stood out was his ability to navigate the finer details—working through lender requirements, ensuring all documentation was in order, and advocating on our behalf to secure a competitive outcome. The entire process felt smooth and well-managed, with very little stress on our end. Beyond the technical expertise, there was a genuine sense of care and commitment. It never felt transactional; instead, we felt supported and confident that we were in very capable hands. We wouldn’t hesitate to recommend Chris Pryer from First Point to anyone considering refinancing or seeking guidance with their home loan. A truly exceptional experience

Chris was prompt, knowledgeable and very helpful in providing information for first home buyers.

Awesome to deal with. Nothing was a problem and was always prompt, everything explained clearly and directly. Couldn’t recommend more

Chris made the whole process very easy and communicated clearly every step of the way. He was super responsive and actioned everything very quickly. Would highly recommend!

It was so nice to work with a like-minded guy in Chris. Nothing was ever an issue. From the first meeting everything he said he can do he was able to do seamlessly. Communication was outstanding and was a step ahead of everyone. Certainly recommend.

Chris and his team were efficient and well-organised throughout the process. Communication was clear, documentation requirements were straightforward, and timelines were met as expected. Overall, a reliable and professional service.

Chris has helped us numerous times now to both save money and improve how we structure our loans. Couldn’t recommend him and his team highly enough.

Working with Chris Pryor was an absolute pleasure. He was knowledgeable, responsive, and took the time to clearly explain every step of the process. His attention to detail and ability to secure a competitive outcome made what can be a stressful experience feel smooth and straightforward. I would highly recommenisd services to anyone looking for reliable and professional guidance.

Chris made my experience a total breeze! He is very personable and goes above and beyond to get you the best mortgage option. He offered advice and was extremely professional. Highly recommended - Thanks Chris!

Chris has been extremely accommodating, understanding, responsive and helpful throughout the process as well as having great attention to detail. Would recommend.

Chris and the team were excellent in providing refinancing service. Seamlessly finding a solution to a complicated situation. Communicated extremely well through the process and was always available to take a call. Highly recommend and very grateful. Big Thank you to Chris and the First Point Team.

Chris and his team have been our broker for many years now and there level of service, knowledge and professionalism is second to none. Thank you again, Chris!