What made them stand out? The quick response and even to the point I had no idea what to put on the forms so they helped me out with that info and took are of it all. The back and fourth I had them doing when it came to explaining what piece of info I needed and what it was for! They simplified all the jargon words and put it in words that I could actually understand. Thank you both, I am now super happy that am saving myself hundreds of dollars in interest!! Better back in my pocket than the banks!!! They both made my refinance so smooth, the 1 thing that put me off and took me over a year to sit and do! as easy as it was, geez, I wished I had got on to it earlier and could have saved myself thousands of dollars if I knew it was that easy! They helped me understand the paperwork that needed to be required.

Kate and her team were incredibly helpful throughout our experience. Kate’s warm, welcoming, and positive attitude gave us great confidence from the start. She was responsive, knowledgeable, and highly professional at every stage. Thank you to the Little Springs team for such a wonderful experience!

Kate assisted us to work out the borrowing capacity and found an institution with attractive rates

As first-time home buyers, the whole process felt overwhelming at first, but Kate made everything so smooth and stress-free. She was incredibly fast, responsive, and extremely knowledgeable, always taking the time to answer all of our questions. Thanks to her expertise and dedication, she was able to secure our home loan quickly and we were able to confidently purchase our first house. We couldn’t have asked for a better experience and would highly recommend her to anyone looking for a reliable, efficient, and professional mortgage broker!

This is the second time we have used Kate as our broker. As always she was professional, friendly and looked after us throughout the process. Her team kept us in the loop and made the whole process a good experience!

I’ve worked with Kate Garrett three times now, and each experience has been nothing short of exceptional! Kate is impeccable in her service delivery—she takes complete charge of the process, removing all stress and managing everything from start to finish with grace and warmth. Her professionalism is matched by her genuine care, making the entire journey smooth and reassuring. Kate is incredibly trustworthy and always delivers on her word. Her communication is clear, timely, and transparent, which makes a world of difference when navigating something as important as a mortgage. I couldn’t recommend her highly enough—Kate is the person you want to engage for all your mortgage needs.

Kate was amazing right from the beginning with her excellent communication. Kate's consideration for personal circumstances were fantastic. I walked into meet with Kate not knowing the first thing about what I needed to achieve my desired result. I was guided through the process and what was required which gave me clarification moving forward. I had a more complex situation than usual that consisted of a longer and more complex application. This consisted of getting documents signed overseas and originals returned and that was only the beginning. Kate was fantastic her patience to guide and liaise with myself, banks and the settlement agent was made a breeze making sure all required documentation was on point as any wrong or incorrect documents would further disrupt the process. Kate 10/10 ⭐️

Good people and make the process very simple

Kate has helped organise our finances multiple times over the last 5 years and it's safe to say that as long as she's in business, we will never go anywhere else. She does all the hard work and takes the stress out of the process. Explaining things in simple terms, and showing everlasting patience for our queries and questions along the way.

Kate was extremely effective in assisting us with th purchase of our investment property and also helping us strategise for the future.

Kate was amazing from start to finish in helping us get finance for our new house. She was patient and her communication throughout the whole process was flawless. We cannot speak highly enough of Kate and the team. Thank you!

Always a pleasure working Kate and her team, wouldn't trust anyone else but Kate!!