Kathy Dundas

Kathy Dundas

Mortgage Broker
  •   5   (166 reviews)

About Kathy

I have always worked in financial services and enjoy providing high quality customer service. I have come to realise that this is where I excel. For me, job satisfaction comes from knowing that my clients have the best loan products to suit their individual situation. I provide my clients with great service but more importantly that I listen to what they want to achieve and then provide them with all the information they need to help them make an informed decision. I find that this process ensures that my clients are always happy with the outcome as they have had the opportunity to ask all the questions they need to feel comfortable with their choice.

Kathy's reviews

  5  
Kathy has 166 reviewsacross 50 different locations, showing 6.
Kathy's qualities as told by our client reviews: patient, well-prepared, reliable, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Proactive, Fast, and Got Us a Better Rate
about 1 month ago
Proactive, Fast, and Got Us a Better Rate

Kathy really help me with the refinancing process She always answer for any question that I have and help me through every step of the process. A bit roadblock because of every detail that the new lender request, but Kathy help me to resolve and finalize everything

Refinanced Loan review
Excellent knowledge and always helpful
about 1 month ago
Excellent knowledge and always helpful

Kathy was knowledgeable, helpful, had great communication and prompt to act. She understood my needs and requests giving great options.

Refinanced Loan review
Kathy had all the knowledge to allow me to be able to freely organise my lifestyle
2 months ago
Kathy had all the knowledge to allow me to be able to freely organise my lifestyle

I had a small amount of knowledge of anything to do with mortgaging /re-mortgaging. Kathy was able to direct me into making the right decisions regarding the right process. She had all the information and knowledge to help me deal with the feeling of being overpowered by the process. She is very professional. It was a learning curve to see her in action. I now can cease to worry about not being in control of my finances and therefore have more control over issues to maintenance and care for my home.

New Purchase review
Very understanding
3 months ago
Very understanding

Kathy helped me over a period of one year and helped me understand the buying process. She always took the time to explain things to me and genuinely wanted to help me buy my own place. She is very efficient and my loan was approved by the bank in two days. I would highly recommend Kathy and her team.

New Purchase review
Professional engagement at the highest level
3 months ago
Professional engagement at the highest level

Kathy demonstrates industry knowledge and provides regular assistance throughout the entire process. Her genuine care makes all action items simple and clear. I always felt looked after and was provided speedy answers when required, and I really appreciated the time and effort Kathy put in for me. I recommend Kathy at the highest level, it was a pleasure working with her and will continue to into the future.

New Purchase review
Look no further!
4 months ago
Look no further!

We couldn’t recommend Kathy and her team at No Fuss Home Loans highly enough. We have partnered with Kathy for about 8 years with exisiting loans and have just completed a refinance and purchase of a new property with her and her team. From the very beginning, Kathy was incredibly personable, understanding and genuinely invested in helping us achieve the best possible outcome. The entire process was seamless, with everything being highly digitalised and easy to navigate, while still maintaining a very personal touch. The team was prompt, professional and always available when we needed them. What stood out most was how genuine and caring they were throughout the entire process. We never felt like just another client. Kathy and her team took the time to understand our circumstances and made what could have been a stressful process feel simple and straightforward. If you’re looking for a mortgage broker who combines expertise with a genuine, personable approach, we highly recommend Kathy and the team at No Fuss Home Loans.

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