Kerri Burness' reviews
Kerri Burness

Kerri Burness

  5   (110 reviews)

6 months ago

Exceptional Service, Professional Guidance, and Support Beyond Expectations

We have relied on your services for every one of our home loan refinances, and the level of professionalism and expertise you provide is consistently outstanding. You always explain everything clearly and kindly, which makes the entire process smooth and stress-free. Your team is also exceptionally friendly and helpful. As self-employed borrowers, we often faced challenges meeting the criteria of many lenders, and there were several companies that were unable to offer us a refinance. Despite this, you explored multiple lenders and various options on our behalf, and we are truly grateful for the effort you put into finding a solution for us. Even during our previous attempt—when you spent considerable time trying different lenders, but the refinance ultimately fell through due to our own circumstances—you still approached our situation this time with the same level of care and dedication. Thanks to your support, we were able to successfully complete our refinance. We are also extremely satisfied with the interest rate, loan term, and all other aspects of the refinance you arranged for us. We are truly grateful beyond words for everything you have done for us.

M
Mic And Miu
Refinanced Loan
Kerri
Thank you so much, Mick and Myuki, for your thoughtful and detailed review! It's incredibly rewarding to hear how satisfied you are with the refinancing process and the service you received. Overcoming the challenges that come with being self-employed borrowers and securing favourable terms for you has been a priority for us. It means a lot to know that our efforts in finding a suitable option for you made a positive impact on your experience. Our goal is always to provide a smooth, stress free process by clearly explaining each step along the way, and I’m thrilled that our approach aligned with your needs. Your appreciation motivates us to continue offering exceptional service, and we are truly grateful for your continued trust. If you ever need anything in the future, don't hesitate to reach out. Best wishes Kerri and the EAA Team.
Kerri responded on 26 Nov 2025

See who was involved in this review

Kerri Burness
Kerri Burness

Mortgage Broker / Director

View profile   5   (110 reviews)
EmailSMS
© 2026 RateMyAgent