Kevin was patient and motivated. Answered any questions I had and helped every step of the way.
Thank you for your assistance throughout our complicated refinancing process. Your level of service provided as always was second to none. I look forward to continuing to work with you and would happily recommend your services to anyone I know who needs lending and finance assistance in any form.
Kev was an absolute star from the very start of our home buying journey. He came highly recommended through friends, whom he had helped purchase two of their homes. As first home buyers with a tricky co-buying arrangement, we found Kev supportive and proactive from the outset, managing our expectations but not stopping until he’d found the best deal for us. We had many late night calls and emails due to time zone differences and he never hesitated to make himself available. He provided us with clear options and didn’t push an agenda or steer us toward any particular lender but was clear about the pros and cons of each. He respectfully listened to our wishes and explored our requests and helped us understand the process along each step of the way. From pre-approval to purchase to valuation to approval to settlement, Kev kept up his energy and positive nature and didn’t stop until the deal was done. We had a very stressful week pre-settlement when the bank rejected some paperwork but Kev spent many hours fixing the issue and finding a solution and never stopping until we had the outcome we wanted and needed, finding a workaround due to COVID and slow couriers that the bank would accept. I’m convinced we wouldn’t have made it to settlement without Kev’s persistence and support for our dream to own our first home. He has a straight talking, no bullshit approach and is the expert we needed to navigate the world of home lending. I would highly recommend Kev to any first home buyer.
In summary Kev was knowledgeable, frank, supportive, available and provided clear, concise and accurate advice. As first home buyers we were totally new to the process and Kev was generous with his time and really shepherded us through the quagmire of applying for a loan and the house buying process. His support meant that we had less stress (although of course some is still par for the course) and knew what to expect at each step. There were no big surprises and we felt prepared to complete all the documents and stages of the applications. Kev's advice was always direct, clear and candid - this was greatly appreciated! Thank you very much Kev for helping us buy our first house and setting us up to be informed mortgagors.
As first-time investors we had an abundance of questions, scenario's and the all important 'what if's'...and all we can say is that embarking on our investment journey with Kevin Roby as our advisor, made what is known to be a rather daunting experience, a satisfying one which has resulted in leased properties and excellent returns. Kevin's knowledge and expertise led us through the investment stages of acquiring and securing land, bank lenders, liaising with legal professionals and building contractors, building the investment property, analysing the real estate market and the vital considerations when choosing an agent, and finally, how to maintain our investment, build wealth and make it work for us in the future. Kevin's attention to detail in each and every stage was second to none, the smallest things can sometimes hit the hardest and these were brought to light with knowledge- driven awareness and careful consideration. Kevin made it a priority that we understood each undertaking and the preferable outcome, and always provided us with additional resources and reading material to re-affirm. Kevin's communication was consistently clear and comprehensive, and contacting him was never an issue. All of our emails and phone calls were promptly and politely replied to with answers to all of our queries and more. Furthermore, we found Kevin to be extremely passionate about the care of his clients and he continually ensured that we were treated fairly and respectfully by other parties with whom we were dealing throughout this venture. We have indeed learnt so much since we commenced and we are continuing to learn more and more as we advance along the investor's path. Kevin's proficiency and dedication has provided the confidence to enable us to seek out and obtain further investment opportunities. We thank you Kevin for all that you have done and continue to do. You truly make the investor's world less daunting, but instead achievable and rewarding.
Kevin is a friendly guy who has great knowledge of his subject. I had amazing experience dealing with him, he is very easy to approach and gives you the best deals for your mortgage options. He helped me a lot in my journey of buying my first home in Australia. I would definitely recommend him.