I want to give a massive thank you to Kirsty and her team for helping me get my house. I was really nervous and asked so many questions, but they were always patient, supportive, and made me feel completely comfortable. Their responses were incredibly fast, and they explained everything clearly so I never felt confused or overwhelmed. Kirsty and her team truly went above and beyond to support me through the whole process. I’m so grateful for everything they did. Highly recommend them to anyone needing caring, reliable, and professional support!

I appreciate the overwelming support I received from the team throughout the process. They explained the steps and was vwry respectful, ans patient to allow me to gather the relevant documentation.

Great service, absolutely no complaints, would recommend to anyone looking for a new loan.

Every time we work with Kirsty she gets the job done and makes the whole process so easy! would never do it without her! Highly recommend Kirsty and her team at Flair Finance!!

I had initially thought securing finance with the use of a broker would require a broker from a metropolitan area, somewhere with a bigger pool meaning "greater experience and knowledge". I knew of Kirsty and Flair finance through friends and thought it wouldn't hurt to have a meeting. I quickly realised that I didn't need a broker from a metropolitan area. Kirsty is extremely knowledgeable, well informed and tenacious. The process seemed daunting before speaking with Kirsty but after a 10 minute meeting she had allayed any fears through her calm nature and excellent communication. There are always hurdles with these kinds of things yet they don't impede Kirsty and Flair Finance as they don't stop until they get you the result you're after. I would recommend Kirsty to everyone I know and look forward to working with her and her team again in the future.

Kirsty first helped me secure a mortgage three years ago when, as a sole parent and self-employed, I couldn’t get approval through the major banks. That alone meant so much to me. Since then, she has continued to check in regularly to see if she could get me a better rate with my existing lender (which she successfully did) and to make sure I didn’t need anything. In November just gone, I received a call from Kirsty’s office letting me know they had a new lender on board offering a significantly better interest rate for people in my circumstances. Kirsty and her team made the entire refinancing process incredibly simple and stress-free. I’ve now settled with the new provider and achieved a 1.6% reduction in my interest rate — all because I was an existing client and Kirsty genuinely kept my needs in mind. That level of care and follow-up is rare. I can’t recommend Kirsty and the team at Flair Finance highly enough. Their support, knowledge and ongoing commitment to their clients is outstanding.

Kirsty is very professional, responsive, and very knowledgeable. We had a few little hiccups during the process, but she made the process straightforward and delivered a great result. We couldn’t be happier with the service.

My experience with Kirsty and Caitlyn has been consistently outstanding. They have helped me on a number of occasions and each time they have been extremely helpful, patient and supportive. They explain things clearly and in a way that is easy to understand, and they always make me feel comfortable asking questions — there is truly no such thing as a silly question. They have supported me through tasks that were unfamiliar and potentially overwhelming, taking the time to guide me through each step with care and patience. Their knowledge, approachability and genuine willingness to help have made every interaction a positive and reassuring experience.

Kirsty and her team were fantastic and made the whole process really easy. Even when there were a few hiccups, the team at Flair Finance were so reassuring and explained everything along the way. As first-home buyers, that made a huge difference. Couldn’t recommend them enough!

Kirsty and her team have been so wonderful in organising our re-finance. They had to keep me on track and were just great to deal with. We will be using Flair Finance for all of our finance needs.

Kirsty went over and beyond in helping me get some refinancing in order for my backyard renovation. I needed the money at a relatively fast pace and she got it done for me, even over the Christmas period. Kirsty had clear and concise information and her response time to my emails and question was fast, alongside Caitlin. I will be using Kirsty again for my future financial endeavours and investments!

From the moment I touched base with Caitlin I was made feel like nothing would be a hassle at all. The team are so welcoming and obliging. Kirsty's knowledge and expertise in this field is second to none and she explains everything perfectly without leaving me guessing or feeling overwhelmed. The continued check ins and guidance through the whole process made it stress free and run seamlessly from beginning to end, even through the busy Christmas period. As a single parent, I was always concerned that it would be impossible for me to refinance at all let alone possibly repurchase and I have come out of this process feeling that anything is possible with the right team. I am extremely grateful and would highly recommend to anyone in need of a Mortgage Broker.