If I could give more than five stars, I absolutely would!
Laurent was exceptional from start to finish. If you had asked me why you would use a mortgage broker prior to working with Laurent I would have said, 'I have no idea, perhaps they can get you a better rate?' But Laurent offered so much more than that. He understood our slightly unusual situation, discussed the best options with us, suggested ways to get the best value, developed a loan structure that served our purposes, organised our application and spent time working with the bank to keep everything on track. There were numerous problems on the bank's end which meant Laurent spent hours on the phone trying to sort out the issue and even managed to secure a better rate and a refund for our expenses from the bank. I'm not sure what would have happened without him; I would have been an absolute mess! Laurent was always fantastic with communication, keeping us up-to-date and informed and he was extremely responsive to phone calls and emails so we always felt like we were supported. Honestly could not recommend Laurent highly enough. Thanks so much!