Lionel's profile

Lionel's reviews

  4.9  
Lionel has 119 reviewsacross 50 different locations, showing 12.
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Lionel's qualities as told by our client reviews: reliable, well-prepared, local expert, patient, supportive, clear communication, responsive.
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New Purchase review
 He was very responsive,Lionel provided outstanding service professional, reliable and outstanding
about 1 month ago
He was very responsive,Lionel provided outstanding service professional, reliable and outstanding

⭐⭐⭐⭐⭐ Lionel was exceptional in arranging our loan through Superannuation. He was incredibly responsive and kept us informed every step of the way, which gave us great confidence throughout the process. His dedication, efficiency, and tireless work ethic ensured everything was completed smoothly and on time. Lionel’s knowledge and expertise in handling the loan process were truly outstanding. He is professional, reliable, and genuinely supportive—always willing to help and answer any questions we had. We highly recommend Lionel and Morgage Broker for anyone looking for trustworthy and efficient service. Thank you for such a seamless experience!

New Purchase review
Exceptional service!
4 months ago
Exceptional service!

Thank you Lionel and team for assisting us with our recent financial need! Lionel and team made the process smooth and seamless. Always ready to answer any queries we had. Response timeframes were very fast. We will definitely be using the their service again!

Refinanced Loan review
Hassle Free, Easy Refinancing with Excellent Outcome.
5 months ago
Hassle Free, Easy Refinancing with Excellent Outcome.

Lionel and Team provided professional prompt service. Getting us a great finance Rate, this is the second time for us using their services. Highly recommend contacting Lionel and Team.

New Purchase review
Reliable Service
6 months ago
Reliable Service

I’d like to extend a heartfelt thank you to Lionel for guiding me through the entire process with patience, clarity, and genuine care. From day one, he took the time to walk me through every step, making sure I fully understood what to expect and what would come next. I truly appreciate how dedicated he was, always on top of timelines, following up promptly, and ensuring that everything stayed on track. His professionalism, hard work, and steady support made what could have been a stressful experience feel smooth and manageable. Thank you Lionel holding my hand throughout this journey and for making the whole process easier. I’d recommend his services to anyone looking for a reliable and supportive mortgage advisor.

New Purchase review
The best in the business
7 months ago
The best in the business

Lionel has been our broker on several difficult and challenging loan applications. Each time he has offered simple and smart solutions that has helped us get finance quickly and at great rates.

New Purchase review
Trusted Broker Who Always Comes Through
8 months ago
Trusted Broker Who Always Comes Through

Working with Lionel to secure a loan for purchasing an investment property through my SMSF was a long and challenging process with many obstacles along the way. But, just like every other time I’ve worked with him, he delivered again. His persistence, knowledge, and commitment made all the difference, and I’m truly grateful for his support in making this possible.

New Purchase review
Best mortgage broker
10 months ago
Best mortgage broker

I reached out to Lionel with the intention of purchasing a new single bedder apartment on 6th April. He put me in touch with excellent housing agents to find something within my price range, competent and honest lawyers to complete all legal formalities and worked with his team to complete the mortgage financing without any delay. Settlement was completed by 6 June which was also my move in date. This is an amazing outcome (2 months) and I am indebted to him and his team. Lionel Finance have a strong understanding of market conditions and are able to clearly pinpoint locations which will suit the price range, find the right lenders, rebates etc. The team are also able to handle all communication and issues between the lenders and client easily without any delays to the processes. The communication is also very clear , transparent and understandable by laymen. Last but not least. Lionel Finance has strong networks with housing agents , conveyancers, renovators, blinds and curtain specialists , to make your dream home a reality in no time at all. In this case, it was 2 months. Thanks for everything and I look forward to engaging Lionel and his team in the near future again.

Refinanced Loan review
Refinance assistance
12 months ago
Refinance assistance

We had a great experience working with Lionel Lye as our Mortgage Broker. He helped us refinance multiple loans smoothly and efficiently. Lionel was knowledgeable, responsive, and always had our best interests in mind. Highly recommended for anyone looking for expert mortgage advice and hassle-free service Regards JC

New Purchase review
Exceptional service for my 3rd home loan in a row
12 months ago
Exceptional service for my 3rd home loan in a row

I’ve worked with Lionel Lye for my last three property purchases and continue to be impressed by his outstanding service. Lionel is always prompt with his responses and keeps me updated at every stage, making the entire home loan process smooth and stress-free. He’s proactive in following up, ensuring nothing is overlooked, and his attention to detail means I never have to worry about missing a step. What truly stands out is Lionel’s commitment to after-service—he checks in even after settlement to make sure everything is on track and is always willing to assist with any extra requests or questions I have. Lionel consistently tailors solutions to suit my specific needs, presenting all options transparently and offering honest, professional advice. His dedication and support have made each experience seamless, and I wouldn’t hesitate to recommend Lionel to anyone looking for a knowledgeable and reliable mortgage broker.

Refinanced Loan review
Refinancing loan to access equity
about 1 year ago
Refinancing loan to access equity

Lionel assisted me to refinance and use the equity in my home. Throughout the process he was friendly and responsive. He will continue to be my broker of choice.

New Purchase review
A knowledgeable and patient mortgage broker
over 1 year ago
A knowledgeable and patient mortgage broker

Lionel Lye and his team, especially Ash Buenaflor, were instrumental in helping me achieve my home ownership dream. As a first-time home buyer, I had countless questions, and Lionel patiently guided me through every step of the process. My case was particularly complex, spanning two states, and I had already been turned down by two other brokers. Lionel took the time to thoroughly understand my situation, research all possible solutions, and present me with options I didn't know existed. Despite the lengthy process (July 2024 to February 2025), Lionel remained dedicated and supportive. I highly recommend Lionel and his team to anyone seeking a knowledgeable and patient mortgage broker.

Refinanced Loan review
The broker that really thinks for the clients
over 1 year ago
The broker that really thinks for the clients

This is the third time Lionel helped me to get a loan. As always, Lionel tailored the solution to what I needed and my own circumstance. Lionel considered the pros and cons of each option and presented them transparently to me. He also had great attention to detail and stayed on top of everything, such that I had no worry during the process. He is only broker I know who truly thinks for the clients. I will definitely recommend him to anyone looking to purchase a property /refinance.

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