Michelle's profile

Michelle's reviews

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Michelle has 126 reviewsacross 50 different locations, showing 12.
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Michelle's qualities as told by our client reviews: reliable, dedicated, well-prepared, friendly, supportive, local expert, clear communication.
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Refinanced Loan review
Amazing results
over 1 year ago
Amazing results

We recently re-financed our portfolio of properties & obtained new funding for a new purchase. With Michelle's help she was able to restructure our loans. Our structure is very complex & tedious. There were a few hurdles to achieving our goal, but Michelle was able to come up with a solution and eventually we were successful and achieve amazing results. I highly recommend Michelle, her communication is outstanding. Always forward thinking and finding a solution to a problem.

New Purchase review
Thank you Michelle!
over 1 year ago
Thank you Michelle!

We could not ask for a more prompt and helpful broker to assist us with the whole process. We are very happy and would definitely use Birdie again when we need to for both broker and conveyancing services. Highly recommend!

New Purchase review
Lost without Michelle
over 1 year ago
Lost without Michelle

If it wasn’t for Michelle I wouldn’t be where I am today. She has helped me with two homes so far and has made sure it’s a seamless stress free experience. Not only does she help during but also sets you up for great success after everything is finalised. I am really grateful for her effort and truly believe I would not be in the position I am without her.

New Purchase review
Great experience
over 1 year ago
Great experience

Michelle has been an incredible support and wealth of knowledge throughout the buying process. Her patience, support and personable approach to meeting my requirements has ensured this process has run as smoothly as possible and ensured an optimal outcome. I would highly recommend Michelle and her team.

New Purchase review
Awsome experience with michelle
over 1 year ago
Awsome experience with michelle

Michelle did a amazing job sorting my Morgage for me, she had great knowledge and made everything a lot easier to understand

Refinanced Loan review
Professional, patient & understanding
over 1 year ago
Professional, patient & understanding

My family’s life line in horrible circumstances through no fault of our own…Sincere Thanks for looking after us when no other bank would even look me despite my pristine credit history… 100/100 professional, patient as-well as so kind - always grateful🤩

New Purchase review
Excellent Service! Very Knowledgeable and Supportive!
over 1 year ago
Excellent Service! Very Knowledgeable and Supportive!

Michelle was fantastic to work with. She provided us with such personal service and made sure we got the best deal! We were able to get in the market earlier than we expected and she always found a way to 'make it work' if we encountered any snags along the way. I really can't believe how little we had to do to buy our first home because Michelle took care of everything. When it came to making an offer she was there to support us (a scary time for a novice) and went above and beyond making sure we knew how each offer would impact our repayments etc. We would 100% recommend Michelle because of her knowledge, her 'can do attitude' and her kindness, at a time which can be quite stressful and it's helpful to have somebody on your side. Moreover she is going to help us refinance often during our loan period to ensure we keep getting the best deal! We will definitely be returning to Michelle for our future purchases, she really made the whole experience stress free.

Refinanced Loan review
Going Above and Beyond: How Michelle Turned My Complex Mortgage Journey Into a Success
over 1 year ago
Going Above and Beyond: How Michelle Turned My Complex Mortgage Journey Into a Success

I reached out to Michelle at the start of the year after a rough experience with my previous mortgage broker, and she’s been amazing from day one. I’m an expat with complex income circumstances which made financing difficult. Even though this was a smaller loan with a lot of hurdles, Michelle put in way more effort than I ever expected. She spent hours on calls with me, exploring every possible option and strategy when most lenders kept saying no. We eventually found a financing option, but the numbers didn’t stack up for my circumstances at the time. We agreed to wait a few months until my situation improved slightly, so I could go with a lender that suited my situation better. This was a great decision, and over the past few months, she’s kept up the hard work overcoming numerous obstacles to get my refinancing sorted. Before working with Michelle, I’d discussed my situation with a few other brokers who quickly put my case in the ‘too hard’ basket. Michelle genuinely cared and did everything she could to make this happen.

New Purchase review
Michelle you were wonderful
over 1 year ago
Michelle you were wonderful

Michelle you were wonderful. We felt you had everything under control - were confident in your recommendations and very quick to implement them and not drag the process out unnecessarily. You communicated with us the whole way and gave us updates, particularly once the loan documents were submitted

Refinanced Loan review
Michelle you were wonderful
over 1 year ago
Michelle you were wonderful

Michelle you were wonderful. We felt you had everything under control - were confident in your recommendations and very quick to implement them and not drag the process out unnecessarily. You communicated with us the whole way and gave us updates, particularly once the loan documents were submitted

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