Natalie, who works for Birdie Wealth, provides great customer service to her clients and helps them to choose the right loan based on the individual’s circumstances, lifestyle and finances. She is extremely knowledgeable in her field, she’s is very good at explaining all the options that are available and she will provide you with guidance throughout the process of buying your dream home. Natalie as well as the Birdie Wealth team will provide with the best customer experience due to their market knowledge, excellent communication skills as well as their professionalism!

Thank you to Natalie and the Team. They kept me up to date every step of the way. Found the best deal for me and made the consultation seemless as it was via Skype in the tough times of COVID.

I have never applied for a home loan as a single person and was extremely anxious about the whole process. I had no idea where to start and to add to what I’d already perceived was going to be a complex process, I purchased a property off the plan which wouldn’t be completed for at least 6-9 months. From my very first contact with Nat and her assistant Lei, they both made the process stress free and uncomplicated. They were both extremely responsive to emails and phone calls and answered all of my many, many questions along the way with so much clarity that I could easily understand each step of the process – a process that had previously been foreign to me. Nat’s attention to detail is second to none, she simply did not miss a thing and was extremely thorough in all she did for me. On top of the excellent customer service, I am very confident that the home loan product I have chosen is the very best one for me. Nat gave me a few options initially and guided me through my decision process with her very knowledgeable and professional opinion. I know I’ve got a great deal! I would not hesitate recommending Nat to anyone looking to purchase a new home or an investment property. I will certainly be using her services again in the near future. There was not one aspect of the process that wasn’t excellent. THANK YOU Nat and Lei!

As a first home buyer I had no idea what to expect. Natalie instantly put my mind at easy and was able to answer all of my questions in a very timely manner. She made the process stress free and I felt informed of all the options available to me.

I had never used a mortgage broker before but being time poor I engaged the services of Natalie and she was amazing. She took the time to understand exactly what my situation was and what I needed in re financing. Natalie kept me informed through the whole process and was incredibly professional and approachable. Nothing was every a problem and she was always happy to clarify any questions no matter how small they were. I highly recommend using her services as I definitely will be in the future again.

Natalie was extremely open to hearing about our needs and desires and tailored her advice specifically to us. Natalie gave us creative solutions which resulted in us buying our dream home which we did not think would be possible. Natalie and her team made the process so easy and explained each step in a way that we could easily understand. As young home buyers, it is important to trust your broker and we certainty had complete faith that Natalie was doing the best thing for us.

Impressed with knowledge of the processes, understanding of my situation and guiding me through the processes all the way through and helping whenever I had a question no matter how silly it was

Natalie was extremely open to hearing about our needs and desires and tailored her advice specifically to us. Natalie gave us creative solutions which resulted in us buying our dream home which we did not think would be possible. Natalie and her team made the process so easy and explained each step in a way that we could easily understand. As young home buyers, it is important to trust your broker and we certainty had complete faith that Natalie was doing the best thing for us.

Natalie was extremely open to hearing about our needs and desires and tailored her advice specifically to us. Natalie gave us creative solutions which resulted in us buying our dream home which we did not think would be possible. Natalie and her team made the process so easy and explained each step in a way that we could easily understand. As young home buyers, it it important to trust your broker and we certainty had complete faith that Natalie was doing the best thing for us.

Nat was absolutely amazing! We didn't have the most straight forward application and had to change things around a few times. Nat was always very understanding and worked really hard to get our approval across the line. Even after our property settled Nat checked in with us and helped us change a few things around which meant we will save even more on our loan each year. Lei was also a massive help, checking in and making sure we knew the documents we needed to send in. Couldn't recommend Nat and Lei more highly.

Nat was absolutely amazing! We didn't have the most straight forward application and had to change things around a few times. Nat was always very understanding and worked really hard to get our approval across the line. Even after our property settled Nat checked in with us and helped us change a few things around which meant we will save even more on our loan each year. Lei was also a massive help, checking in and making sure we knew the documents we needed to send in. Couldn't recommend Nat and Lei more highly.

We've known Natalie for a long time and have worked with her as our broker in the past so using her again was an easy decision.This time around though we found lending to be as tough as we've ever known it to be in almost 20 years of buying and selling.Natalie really looked after our interests, especially when the banks wanted us to use products that were not really in our bestinterest. She shopped around and advised us on products and ways of lending that we were not familiar with (split loans) but weremuch more beneficial to us. Natalie has great experience working in the banking industry and as a broker and me and my wifewould highly recommend her skills and expertise. Josh and Kath