Natalie's profile

Natalie's reviews

  5  
Natalie has 511 reviewsacross 50 different locations, showing 12.
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Natalie's qualities as told by our client reviews: stress-free process, great team, friendly, responsive, supportive, local expert, clear communication.
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Refinanced Loan review
Exceeded Expectations
8 months ago
Exceeded Expectations

I have always been a sceptic of brokers and was confident that I was better off negotiating with a lender directly. This was easy after being loyal to same lender for 15 years however when they failed to provide any adequate service upon trying to finance my wife when on the hunt for a trusted local broker. Nat and the entire team at Birdie proved me wrong and were nothing but informative, knowledgeable and supportive through the process. The communication was just outstanding! I highly recommend the Birdie team.

Refinanced Loan review
Excellent service
8 months ago
Excellent service

Great customer service. Always happy to answer questions. Quick to action everything. Unreal. Thank you

Refinanced Loan review
Seamless Process
8 months ago
Seamless Process

We have just recently used Natalie and her team at Birdie again for a refinance. The process was quick and seamless with clear communication throughout. They always go above and beyond to make things work. Thanks again, in particular to Amanda.

Refinanced Loan review
Very professional, No fuss, Gets the job done
8 months ago
Very professional, No fuss, Gets the job done

Natalie and her very professional team solved the issues we were facing ( self employed and existing mortgage servicing etc ) swiftly and intelligently, communicating every step along the way. We met with Natalie and went through our situation and she applied her vast knowledge and experience and offered us some great advice and multiple solutions. She helped us decide which direction to take and once we made a decision it was over to her amazing team and we were kept up to date regularly every step of the process. It was seamless and effortless on our side all the way to settlement. Just great. Thanks again to all involved

Refinanced Loan review
Challenges were approached with innovative pathways
9 months ago
Challenges were approached with innovative pathways

Natalie, Amanda and Vianca worked effectively as a team to maximise the outcomes for our home loan refinancing. Communication was clear and easy to understand for the less financially capable! Challenges were approached with innovative pathways and made everything seem so easy.

Refinanced Loan review
Challenges were approached with innovative pathways
9 months ago
Challenges were approached with innovative pathways

Natalie, Amanda and Vianca worked effectively as a team to maximise the outcomes for our home loan refinancing. Communication was clear and easy to understand for the less financially capable! Challenges were approached with innovative pathways and made everything seem so easy.

Refinanced Loan review
Challenges were approached with innovative pathways
9 months ago
Challenges were approached with innovative pathways

Natalie, Amanda and Vianca worked effectively as a team to maximise the outcomes for our home loan refinancing. Communication was clear and easy to understand for the less financially capable! Challenges were approached with innovative pathways and made everything seem so easy.

Refinanced Loan review
Challenges were approached with innovative pathways
9 months ago
Challenges were approached with innovative pathways

Natalie, Amanda and Vianca worked effectively as a team to maximise the outcomes for our home loan refinancing. Communication was clear and easy to understand for the less financially capable! Challenges were approached with innovative pathways and made everything seem so easy.

New Purchase review
Birdie Team is amazing
9 months ago
Birdie Team is amazing

I was very fortunate to be recommended Birdie Team to help me to start again. The compassion, care, professionalism, superb communication and personal touch every step of the way was second to none. Even in the moments when I was panicking and stressed, you wouldn’t let me and talked me through my concerns. Thank you Natalie, Amanda, Vianca and Camila from the bottom of my heart

New Purchase review
Natalie Star
9 months ago
Natalie Star

Natalie's professionalism, understanding of finances and experience in her field made working with her so easy. Happy to have Natalie and Birdie wealth manage my finances.

Refinanced Loan review
Great Experience
9 months ago
Great Experience

For many years I believed I was better off to deal with banks myself but I'm now fully and absolutely converted to Birdie Wealth. Natalie and her team are professional, trustworthy and most importantly, they do what they say they will do in the timeframe they say they will do it in. Whether it be a straightforward new loan or refinancing with complicated circumstances, (as mine was), they do not give up and work on your loan application as if it were their own. They do all this at no cost to their client at all and I'm certain are able to negotiate a better loan with flexible conditions and a highly competitive interest rate than I would ever be able to negotiate on my own. Unlike most brokers, when the loan is drawn down, that is not the end of your relationship with Birdie. Every 6 months (without having to be asked), Natalie goes back to your lender to endeavour to negotiate a better interest rate and on many occasions they are successful. I'm 100% converted and will never be negotiating with a bank directly again. Whether it be for myself or family or friends, I genuinely have absolutely no hesitation in recommending Natalie and her team.

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