Neha and her team were very diligent and on top of everything, sending constant reminders and making sure that all our questions were promptly answered

I was working with Neha and Julie for financing new purchase and refinancing as well. They were excellent in keeping me posted on the progress as well as actions required. Neha was reachable (even after business hours) and ready to answer all queries i had and my situation was bit complex with refinancing and SMSF involved, but she was able to get through the approval to meet the tight timeline for the settlement. I would definitely recommend her and Infinity services. Thanks for all the efforts put in this application and looking forward to do more business :) in the future.

Neha was responsive throughout the process and maintained clear, consistent communication, which made everything feel straightforward and easy to navigate. Her knowledge of the market was evident, and she was able to guide things along efficiently. Neha handled matters professionally and kept things moving along. Overall, the experience was positive and well- managed.

Good communications and very specific and detailed instructions.

She was always available for all the questions we had to get the loan required

Working with Neha Martis was one of the best decisions we made during our home buying process. She was not only incredibly efficient but also deeply empathetic—she truly listened to our needs and goals, and tailored her advice accordingly. Whether it was answering late-night questions or helping us navigate the mortgage paperwork, Neha was always just a call or email away. Her calm demeanor and expertise helped ease our anxiety at every stage. She made sure we were never left in the dark and always felt supported. We’re so thankful to have had someone as dedicated and trustworthy as Neha guiding us.

I can’t thank Neha enough for her outstanding support throughout our home purchase journey. From the very first conversation, Neha was professional, knowledgeable, and genuinely invested in our success. She guided us through every step with patience and clarity - especially during the loan approval process, where her attention to detail made all the difference. Her ability to explain complex financial concepts in simple terms gave us confidence we were making the right decisions. She was able to find time even when I was not available during working hours. And her flexibility is greatly appreciated. Neha went above and beyond - always responsive, proactive, and genuinely caring. She truly made a stressful process feel smooth and even enjoyable. We’re so grateful to have had her as our advisor.

I’m incredibly grateful for the support and guidance I’ve received from my finance strategist. Neha takes the time to understand my situation, explain things clearly, and always acts with my best interests at heart. Her knowledge, patience, and genuine care have made a real difference for me. I truly appreciate everything she has done.

Great service and good products provided.

We recently got our loan done through Neha and honestly the whole experience was really smooth from start to finish. She was super helpful throughout the entire process and always made sure we understood what was happening at each step. The whole team including Keith was great to deal with as well. Nothing felt complicated or stressful which I think says a lot. We would absolutely recommend Neha to anyone looking for a mortgage broker. Brilliant experience overall.

Fast, supportive and caring!

Neha was very responsive, arrange all aspects of the loan refinance, great communication and an absolute pleasure to deal with. Thank you so much