starstarstarstarstar about 2 years ago
Consistently great service from Nick and his team over the years
Nick and his team have been helping us with our mortgage needs for quite a few years now, and we keep returning back to them and recommending them to our friends, which speaks for itself about the quality of their service!
Nick helped us to finance or refinance our own home, an investment property, and even a very complex build project - all with great results. Every time we've been bombarding him with questions about each one of these loans, and their various nuances, and all the different ways to structure them, and so on, and so on, and Nick has always been very responsive and patient expaining all the basics to us. As a result, we learnt a great deal and feel a lot more confident now in managing our finances. In fact, Nick showed us the way to own a dream-home we thought we could never actually afford.
As part of their service, Nick and his team assist you with all the annoying banking paperwork and even with processing milestone payments for your build project. This takes a lot of the stress out of the process for you. They can also negotiate better conditions with the bank on your behalf and assist in fixing issues or making corrections to the docs, all the while keeping you informed about what's going on.
The communication process with Nick and his team has also been a breeze (unlike what you get with some other companies who never call you back when they promise to call or ignore your emails). You can communicate via phone, text, emails, Zoom, or even via Facetime while being overseas. This streamlines the process a lot.
So, yeah, happy with the service overall and can totally recommend! :)