In 2020 I was sitting on my couch, I was scrolling through realestate houses for sale, so suddenly I show one that I like, I immediately send an email to the broker. The broker told me to put a deposit of 2k if I am interested, so being a first time home buyer, without knowing the process I gave in my credit card details, an hour later the broker sent me a form to sign, which I thought it was just for the deposit and I would get my money back if I changed my mind.. little did I know, I have already bought a house. When the broker asked me when will my finance be available? I told him I have not applied yet. So I started calling finance brokers around, after going through 5 people, all of them told me I have zero chance as my income was too low to even start the process, I was hopeless. So I went back to the realestate agent to tell him I won’t be able to go through with the deal because my income could not get me the amount I need to buy the house. That is when the realestate agent recommended for me Nikki from chase better finance. Over the following 4weeks Nikki have worked so hard even on the weekend trying to find a suitable lender that can fit my income, some time I even get an email from her at night requesting documents. I owe Nikki my current comfort at my home, without her, I would be in a very different situation given the house prices went over the roof immediately the following couple of months after. After being rejected by 5 Finance agents, Nikki have done what they thought was impossible , the loan was approved with the income the other 5 agents rejected I strongly recommend her to anyone, mostly if you are having challenges, she will find a way in and not close you out.

Nikki is friendly and thorough answering any question in a timely manner.

Right from our first phone call together, I knew I chose the right broker for me. She is extremely knowledgeable and professional. Her responses were very quick and always made time for me. Didn't have one issue at all and the her process was really smooth and quick.

Nikki would be emailing me at 9pm and 7am she is extremely dedicated and I will use her again

Nikki was excellent. She handled everything professionally throughout getting our investment loan approved. Her dedication and hard work in helping us made our application process easy. She promptly responds to call and emails and keep us updated everytime. We highly recommend her service to anyone looking for a excellent mortgage broker.

I highly recommend Nikki's excellent service for anyone looking to refinance or getting their loan .She is professional and maintained excellent communication throughout the process of refinancing our home loan. She kept us informed and promptly responded to emails and calls. No small or big questions for her. Nikki took the time to thoroughly understand our financial circumstances, and provided us with personalised guidance that suits our unique situation. She guided us through all paperworks and made the entire process of refinancing our loan smooth and stress-free.

Nikki is very friendly and always give useful advises

Nikki is very informative and very helpful. The tedious processes of building a house and managing payments were properly controlled by her supervisor and great help

Our experience with Nikki was only positive. She responded to all of our queries quickly and with all the information we needed. Nikki was able to get us a competitive rate that was better than expected. Nikki also listened to our requirements about the type of bank we wanted to go with and we still got a great rate.

Nikki worked with my sister and I to refinance one property while purchasing another property - she was always professional, responsive, was always calm and patient, available to take our calls or listen to our concerns at any time of the day. Her understanding of individual needs and requirements set her apart, we consider Nikki our family mortgage broker.

Nikki was amazing to work with for my mortgage needs as a first-time home buyer. She made the whole process stress-free and helped me find the perfect loan for my new home. I highly recommend her if you're in the market for a mortgage broker. Working with Nikki was a breeze, and I couldn't be happier with the outcome. Thank you, Nikki, for your excellent service and expertise!

Even when the bank rejected due to the issues on my bank statement. Nikki quickly found another bank asap and held me to secure the loan before the home offer run out.