Paul Hamilton

We had been recommended Paul's services many years ago and had worked with him to prepare for purchasing a house. We put off buying a house until we were in a stronger financial position. Paul still remembered us and our family circumstances and was so helpful in getting our application organised. He made the process simple and streamlined to fit in with our busy family and work lives. We always felt that Paul was 'on our side' and we could ask as many questions as we needed. He was always responsive, providing excellent communication and advice. We would definitely use Paul's services again and recommend him to anyone.

We have engaged Paul for his services for about 20 years and recently required his services again through Coastal Loans. He consistently provides clear advice tailored for our specific needs, retains a high level of professionalism, and offers timely results. Paul has expert knowledge of the market and has genuine care for achieving the best outcome for his client.

Paul was fantastic to deal with while arranging the finance for our new construction loan. He was knowledgeable, responsive, friendly, and always happy to answer our questions throughout the process. His guidance made everything straightforward and stress-free, and we felt confident knowing we were in good hands. Paul kept us informed every step of the way and worked hard to achieve a great outcome for us. We really appreciate his professionalism and support and would happily use his services again in the future. We highly recommend Paul to anyone looking for a reliable and experienced mortgage broker.

The team kept me informed all the way, ensuring that everything remained on time and schedule, going the extra mile to even hand deliver some documents. Their knowledge of the industry and ability to secure the best deal was great. I highly recommend their services.

As our broker, Paul went above and beyond to help my husband and I understand our budget, know our limits and secure a loan. He was kind, committed to our goals, and easily contactable over the 6-12 months we were looking for houses and making offers. This included keeping our financial assessments up to date even after changing jobs and assisting us with new figures for various scenarios and properties that we were considering. Paul was professional, kind and more than willing to explain every step of the process in an easy to understand way. He also ensured we found the best suited provider and assisted us in understanding and setting up offset account. During the process of house hunting, we had multiple agents who mentioned during preliminary discussions that they trusted any figures we had been given regarding our potential borrowing power as they knew of Paul and trusted his services. Even when recommended by others to pursue more risky options, Paul was realistic and up front about best practice and ensured that we were able to afford our loan without compromising our peace of mind. Special mention to Fiona, Paul’s assistant who was also easy to contact and helpful when it came to preparing paper work. This was our second time using Coastal Loans and we would do it again in a heart beat, 10/10!

Paul was excellent in helping us purchase our first property. Communication was great and he was always quick to respond. The whole process was made to feel easy and all our questions were answered. I was able to call or txt any questions I had or needed clarification on, I would definitely recommend Paul and his team and would 100% use Coastal Loans again!