Paul's profile

Paul's reviews

  5  
Paul has 49 reviewsacross 39 different locations, showing 12.
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Paul's qualities as told by our client reviews: local expert, responsive, well-prepared, clear communication.
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Refinanced Loan review
Excellent communicator, quick responses, detail orientated and transparent.
5 days ago
Excellent communicator, quick responses, detail orientated and transparent.

Paul was very responsive, communicated clearly and transparently. He was always reachable and extremely helpful with all the questions my partner and I had. Paul is very professional and knowledgeable, and I'd recommend him to anyone I know going through the mortgage/refinance process.

Refinanced Loan review
Great help from start to finish
19 days ago
Great help from start to finish

Helpful throughout the process and never not available to answer any questions. Paul was amazing and really helped us find the financial product that suited our needs best. Would recommend and use Paul again without hesitation.

Refinanced Loan review
Extremely knowledgeable and connected mortgage broker, who provides outstanding service to clients.
28 days ago
Extremely knowledgeable and connected mortgage broker, who provides outstanding service to clients.

Paul assisted me with a business loan that was quite complex, with lots of moving parts pertaining to the buyback of my business from a publicly listed company, with that process spanning several months. Paul worked extremely hard to get us the best terms with respect to the rate, but in addition, he was really focused on facilitating a business relationship with a likeminded partner. He provided timely advice and guided us through the process seamlessly. I'd recommend Paul (and have) to any residential of business client.

New Purchase review
Made the home loan process so easy
about 1 month ago
Made the home loan process so easy

We had a great experience dealing with Paul throughout the process of securing our home loan. He was extremely helpful, professional and always happy to answer any questions we had. Paul was very responsive and kept us updated throughout the process, making what could have been a stressful experience feel much easier. He explained everything clearly and was always willing to go the extra mile to help us. We really appreciated his knowledge, patience and professionalism and would definitely recommend Paul to anyone looking for a helpful and reliable mortgage broker. Thank you again for all your help, Paul!

New Purchase review
Outstanding Support for First-Time Buyers
about 2 months ago
Outstanding Support for First-Time Buyers

We had an excellent experience with Paul Swann. As first-time buyers from the UK purchasing in Australia, the whole process was new to us, but Paul explained everything in a way that was easy to understand and helped us feel confident every step of the way. He secured us a great deal, and his communication was constant, clear, and reassuring throughout. His calm and professional approach made what could have been a stressful process feel straightforward and manageable. We couldn't recommend Paul highly enough.

New Purchase review
Excellent Operator
about 2 months ago
Excellent Operator

Excellent. Paul sorted everything out for us. Explained clearly , Got the best case scenerio lending result for us, helped with all the forms. Very impressed. Highly Recommend

New Purchase review
Excellent communicator
2 months ago
Excellent communicator

Paul was an excellent communicator whilst being extremely patient with me being a first home buyer throughout the whole mortgage process

New Purchase review
Outstanding broker who gets results
3 months ago
Outstanding broker who gets results

I couldn’t recommend Paul Swann highly enough. My mortgage application was far from straightforward and came with a number of challenges that made getting finance approved extremely difficult. Paul went above and beyond throughout the entire process, working through every issue that came up and finding solutions when it genuinely looked like there weren’t many options left. His communication was excellent from start to finish. He kept me updated, explained everything clearly, and was always available when I had questions or needed something handled quickly. Most importantly, he was persistent and didn’t give up when things became difficult. Thanks to Paul’s knowledge, experience and determination, he managed to get my mortgage approved and get everything across the line. If you’re looking for a mortgage broker, particularly if your situation is complicated or you’ve been told finance may be difficult, I would absolutely recommend speaking with Paul. I’ll definitely be using him again in the future. Thanks again Paul, genuinely outstanding service.

New Purchase review
Above and Beyond – Helping Us Secure Our First Family Home in Australia!
3 months ago
Above and Beyond – Helping Us Secure Our First Family Home in Australia!

We had the absolute pleasure of working with Paul as our finance broker, and we genuinely couldn't recommend him highly enough. We first engaged Paul before we even arrived in Australia, as we initially planned to purchase an investment property. Fast forward just four short months after arriving, and with Paul's help, we have secured our first family home — and we couldn't be happier! From the very beginning, Paul was always on hand to answer our questions, both within the finance process and outside of it. This was incredibly reassuring, particularly as first-time buyers navigating the process in a new country. Paul worked tirelessly on our behalf, even while he was on holiday, to make sure we secured the best loan possible and that everything got across the line. He genuinely puts his clients' best interests first and is someone who clearly cares about getting the best outcome for you. Paul has also been fantastic at helping us settle into life in Australia, connecting us with people on our arrival and continuing to offer recommendations and support whenever we've needed it. He's not just been our broker — he's been a genuine support throughout what can otherwise be a very overwhelming process. Thank you, Paul. We honestly couldn't have done this without you and are so grateful for everything you've done to help us get into our first family home. We wouldn't hesitate to recommend you to anyone looking for a broker who genuinely goes above and beyond!

New Purchase review
Expert in the field who makes time to explain all aspects of the process.
5 months ago
Expert in the field who makes time to explain all aspects of the process.

Paul has helped us on a couple of occasions now and has been superb to deal with. We have relied on his patience and expertise to navigate the process of buying established and vacant land. He is an excellent communicator and nothing is too much trouble. We came to rely on Paul and he is extremely responsive. This extended to providing responses even whilst on holiday. I would recommend Paul to anybody as his service has been impeccable and we happily refer anybody to him. He calmly guides you through the process and expertly deals with your concerns to take the stress (as much as possible) from the situation.

Refinanced Loan review
Great communicator, friendly, helpful, knowledgable, simple, easy to digest advice.
5 months ago
Great communicator, friendly, helpful, knowledgable, simple, easy to digest advice.

Paul was recommended by a friend and i would now recommend him to our friends. He offered, simple, easy to digest advice and really listened to what we were looking for, providing guidance on that rather than pushing us in to something that didn't suit. He responded quickly and offered gentle reminders as follow ups, he was never pushy. Whenever any issues came up, he was quick to resolve them and offered constant reassurance. We are very happy with his service and wouldn't hesitate to approach him in the future.

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