I cannot recommend my broker, Pukhraj Gill, highly enough. From start to finish she has been nothing but amazing. She is incredibly knowledgeable, informative and polite, making every interaction easy and comfortable. What really stood out was how clearly she explained everything — just straightforward guidance that made the whole process easy to understand. I’m a visual person and she even drew diagrams and walked us through each step during a Zoom call, which made things so much easier to grasp. She was always available by phone, call or text, and consistently responsive whenever we had questions. She truly goes above and beyond what you’d expect from a broker. Rather than just handling the basics she acts as a complete one-stop shop. Together with the team at Infinity, she brings a wealth of knowledge and support, ensuring nothing is overlooked. Most importantly, she made what could have been a stressful process feel completely seamless. Our loan process — from the online application and verification through to approvals — was quick and easy. Her professionalism, responsiveness and willingness to help at every step made a real difference. Her colleague, Alexander Thachedan, was equally amazing — very helpful and responsive on the phone, keeping me updated every step of the way and supporting me throughout the process. If you're looking for a broker who genuinely cares, knows her field inside and out, and delivers exceptional service, I honestly don’t think you’ll find a better level of support and expertise anywhere else.
