Superior service from the outset, Renee puts your needs first!
I found Renee after researching the Top Mortgage Brokers in Queensland and booked an initial consult via Renee's www.IKnowTheBroker.com.au website. During the first consult I was impressed at how Renee actively listened to my request and demonstrated her understanding of my ask. Whilst on the call Renee was able to immediately present options but they were dependent on the property value. She expedited a request for the property valuation and the result exceeded expectations which was fantastic! With this, Renee sent her proposal which presented multiple great options and a comparison view to assist in taking an informed decision. Renee responded incredibly quickly to questions and I was highly impressed by not only her proposal, but her responsiveness and dedication to customer engagement. After reaching a decision the refinancing journey has been smooth sailing. On the occasions where I've needed assistance, it's only been a quick phone call or email away.
Renee puts her clients first, brings a valued difference, and is committed to creating long-term relations her clients to make sure they are in control of their financing rather than the lenders! Highly recommend Renee and IKnowTheBroker.