Robert's profile

Robert's reviews

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Robert has 62 reviewsacross 47 different locations, showing 12.
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Robert's qualities as told by our client reviews: dedicated, reliable, responsive, patient, clear communication, supportive, local expert.
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New Purchase review
Outstanding experience for our first home! Highly recommend Robert!
17 days ago
Outstanding experience for our first home! Highly recommend Robert!

As first-home buyers, my partner and I were incredibly nervous and had endless questions about the property market and borrowing process. From our very first meeting, Robert Mercieca from Aussie Home Loans completely put our minds at ease. He is incredibly professional, deeply knowledgeable, and, most importantly, patient. Robert took the time to simplify complex financial jargon and consistently kept us in the loop at every single stage of our loan application. While the home-buying process can be incredibly stressful, Robert was the most reliable and prompt professional we dealt with across the entire journey. He went above and beyond to secure us a fantastic deal. We absolutely love our first home and could not have done this without him. If you are looking for an exceptional mortgage broker who genuinely cares about your goals, look no further than Robert!

New Purchase review
Excellent job with difficult lenders and vendor.
4 months ago
Excellent job with difficult lenders and vendor.

He was available on weekends during our house hunt and ensured we were able to adjust our pre-approval on short notice with ANZ who are notoriously difficult to deal with. Robert was always professional and worked with us as our property journey took close to 9 months.

New Purchase review
An excellent experience from start to finish
6 months ago
An excellent experience from start to finish

I can't recommend Robert highly enough; we were referred to him by a close friend of ours and he provided us with a service that was highly responsive, backed by decades of experience in the Canberra market and very thorough and informative. Robert ensured that we were informed of the process at every step, provided a service that was tailored to our circumstances and always gave us different options to consider in a way that was easy to understand. If we encountered a roadblock in the application, Robert went above and beyond to advocate for us and get us a great outcome. He was patient and helpful with our many questions, and was happy to offer (and he did provide) some support with the bank after the application was approved. I'd have no hesitation using Robert's services again and would recommend him to family and friends.

Refinanced Loan review
A very experienced, knowledgeable and professional broker
about 1 year ago
A very experienced, knowledgeable and professional broker

Robert was fantastic throughout the process. He gave me multiple options for lenders without putting any pressure on me to choose one over another. Once a lender had been selected, Robert fought valiantly to get the best possible rate. After a few months with the lender, I am extremely happy with the product I ended up with and can recommend Robert to anyone seeking a mortgage.

New Purchase review
Amazing Support
over 1 year ago
Amazing Support

Robert is an amazing broker and has supported me on several purchases. He is an amazing support and works very swiftly to get the best outcome.

Refinanced Loan review
Exceptional Broker
over 1 year ago
Exceptional Broker

I first met Robert in 2005 when I was buying my first home. I was very much the novice first home buyer and I was very happy to have him as my mortgage broker. He negotiated a great deal for me and helped me navigate the First Home Buyers scheme, as it was then. Robert has been my broker for 20 years as I purchased our second home, convincing my to keep my first property as an investment. Then, when we moved to Sydney, Robert helped secure the finance for our current property in 2019 with a split loan with the larger amount fixed at 2.19%. When the fixed term period was coming to an end he was there to advise me how he could help again. He did. My existing mortgage bank offered an interest rate of over 7% for my existing loan. Robert found a lender with a variable principle and interest rate loan with the features I wanted at less than 6%. During those 20 years Robert was always willing and able to provide sound advice and negotiate better than average interest rates and features as I refinanced a couple of times. I can only say that Robert worked hard for us client and always provided a very professional and honest service. If you are in the market for home loan finance, ask for Robert with Aussie Homes Loans.

New Purchase review
Amazing broker
over 1 year ago
Amazing broker

Robert is very knowledgable and communicated that knowledge very well. He was always quick to respond to any questions I had or information I needed. Having Robert manage the process and be on hand for any queries I had and made everything seem to go much easier and less stressful.

New Purchase review
Trusted adviser, top of their field
over 1 year ago
Trusted adviser, top of their field

Robert has been our trusted broker for over 17 years and he has helped us with 4 property purchases over that time, in addition to restructuring and refixing mortgages etc. We have moved around the country over that time, but transacting with Robert over the phone/email is as seamless as if you were in the room with him, despite the different time zones. His experience and expertise are evident - he knows the business inside out and always goes the extra mile for you. We particularly appreciate his meticulous attention to detail and his ability to pre-empt what the assessors will be looking for so your application doesn’t get held up. He is highly professional, a great communicator and really cares about helping you achieve the outcome you are looking for. We couldn’t be happier with our new home and we are grateful for the role Robert played in making it a seamless transaction. Highly recommend.

New Purchase review
Dedicated agent
over 1 year ago
Dedicated agent

I appreciate the lengths you went to regarding my property purchase. Best of luck!

New Purchase review
Exceptional Mortgage Broker
almost 2 years ago
Exceptional Mortgage Broker

I had the pleasure of working with Robert as my mortgage broker, and I couldn’t be happier with the experience! As a first home buyer I had countless questions, but Robert was incredibly patient and walked me through every step of the process. He worked tirelessly to get me the best rates possible, and I truly felt like he had my best interests at heart. His professionalism and dedication made the entire experience smooth and relatively stress-free. I highly recommend Robert to anyone looking for a knowledgeable and trustworthy mortgage broker!

New Purchase review
Great to deal with
almost 2 years ago
Great to deal with

R8bert was very understanding and helpful throughout our experience

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