Ross was great with his recommendations and has a vast knowledge of the market and what is available to suit our circumstances. Regular updates and made the whole process easy and stress free. Would 100% recommend
Can't speak highly enough of Ross Hanrahan, he showed great professionalism, approachable and a non-pushy approach throughout our process. I've recommended him to a number of people in our social circle without hesitation and, fair to say, he's got our business for as long as he wants it.
Ross was fantastic to deal with throughout our borrowing process. After every other broker turned us away, Ross was able to find a lender that suited our needs. He was easy to communicate with and very helpful during the process. We absolutely recommend Ross and will use his services in the future.
Ross provided exceptional service and was professional from the outset. Ross assisted with arranging finance for an investment property interstate and made the process seamless from start to finish. Ross was easily spoken, knowledgeable and available 24/7 to answer any questions I had along the way. I look forward to working with Ross again in the future.
Ross was an absolute pleasure to work with, he helped my husband and I secure a loan for our very first home - and made us feel comfortable and secure throughout the whole process. Ross was very easy to communicate with, very contactable - and supported us in all of our questions and provided advice that was easy to understand and help with our overall decisioning process. We couldn't have done it without him!
Other than a minor clerical error with surplus fund account, my experience has been exceptional from start to finish. Both Hung and Ross demonstrated an unmatched level of professionalism, knowledge, and genuine care. Both guys were exceptionally outstanding with keeping us up to date with progresses and settlement. Highly recommended!
Ross was incredibly helpful in organising our new mortgage. Our fixed rate had just run out and, amazingly, Ross managed to secure a new variable rate deal with a really competitive rate, despite all the recent interest rate hikes. He even negotiated an extra $500 bump in the signing bonus over what was advertised. Really happy with the experience overall. Very personable, responsive, and professional.
We were working to a tight deadline with many difficulties (as we had recently relocated from the UK). Ross and Hung help us navigate the local banking scene and achieved an excellent outcome for us in super fast time. Thanks guys!
