Excellent customer experience with Sho from Aurora Property

We had been searching for a rental in Epping for several weeks and just missed out on another property when we met Sho Machida. He went above and beyond, dedicating his time to understand our predicament. He arranged an inspection of another property and liaised with the landlord to help us secure the property. Later, we met with Sho to discuss the possibility of renting out our property. He patiently guided us through the process and explained everything very well. We felt comfortable with him and subsequently decided to proceed with Aurora to manage our property. The whole experience was very smooth and largely due to Sho's knowledge and focus on personalised customer service. We are truly grateful for Sho, having experienced the indifference or dismissive nature of most other real estate agents looking for tenants. I wouldn't hesitate to recommend Sho for his services. A well-deserved 5-stars for Sho and the Aurora team in Epping.