Hi Harini,
Thank you for taking the time to leave a review and share your feedback. I'm really sorry to hear about your experience with the inspections and that certain issues were not identified. That's certainly not the level of service we strive to provide.
I understand how important it is for you to have a thorough and reassuring property management service, and I apologize for any inconvenience caused. Please know that your comments are valuable to us and will be used to improve our processes and ensure better outcomes in the future.
If there's anything specific you'd like to discuss or if there is anything more we can do to address these concerns, please feel free to reach out directly. We’re here to help and would appreciate the opportunity to make things right.
Thank you again for your feedback.
Rachael Maxwell -
Rental Department Manager
responded on 07 Jan 2026