A refreshing, ethical and professional agent who made both purchases easy and stress-free

We recently had the pleasure of working with Susan Svenson on two separate purchases — a family home and a block of land — and she was truly a standout among the many real estate agents we encountered throughout our property search. Over the past six months we interacted with numerous agents, many of whom were pushy, sales-driven, and at times even unethical in their tactics. Susan could not have been more different. She brought a refreshing honesty, professionalism, and warmth to the process, making what can often feel like a stressful and intimidating experience feel simple and manageable. Her market knowledge was clear — she understood the local area, the properties, and the dynamics of the buyers and vendors she was working with. Having bought and sold property herself, she genuinely understood what it’s like to be on the purchaser’s side and approached every interaction with that empathy. Her communication was excellent throughout. She was responsive and accessible via phone, text and email, always making sure our questions were answered and that we understood the next steps. She balanced the needs of her vendor clients with consideration and care for us as buyers, never playing games or applying pressure, but instead working hard to achieve the right outcome for all parties. In particular, I appreciated her ethical, transparent approach and her ability to keep the stress low for everyone involved — something that’s all too rare in this industry. I wouldn’t hesitate to recommend Susan to anyone looking for an agent who brings not only expertise but also integrity and a genuine desire to help people through what is such an important life decision. Thank you, Susan, for making our home and land buying experience such a positive one!