First National Homeway

Leading our property management team, Wendy brings 21 years experience in real estate, with 14 of these years at First National Homeway. Her attention to detail, clear communication and outstanding knowledge of the industry is what Wendy prides herself on. In addition to managing her own portfolio of properties, she also oversees our dedicated and long-serving property management team.

Having joined Homeway First National 20 years ago, Ruby has 24 years’ experience in real estate. She strives to exceed expectations and provides an honest and friendly approach. Whilst her focus is on developing relationships with new Landlords to foster a partnership in the growth of their investment portfolio, Ruby also manages a portfolio of rental properties. Testimonial: I just wanted to draw your attention to the excellent service that’s always been provided to me by Ruby Karlaftis. I’ve been a tenant with Homeway for around 5 years now and Ruby’s consistently pleasant and positive attitude, along with her “can do” approach to satisfying customer needs are to be commended. Just yesterday I phoned Ruby in the morning to report that our hot water system had broken and she had a plumber on-site installing a new system by lunchtime. I was extremely grateful for the speed and efficiency she applied to ensure my family were not left without hot water. Great customer service is rare to find these days, and I’m so thankful for someone like Ruby who goes above and beyond to meet the needs of others. Thanks so much for finding Ruby, she’s a credit to Homeway. I hope you and your family remain well and healthy.

McKenzie Muir is an experienced and dedicated Residential Property Manager, renowned for her commitment to excellence and her genuine passion for helping people find their ideal homes. With a calm demeanor and a problem-solving mindset, McKenzie excels in managing residential properties and ensuring the satisfaction for both landlords and tenants alike. McKenzie is a quiet achiever. She consistently delivers high-quality results without seeking the spotlight. Her ability to remain calm under pressure is a testament to her resilience and focus. McKenzie navigates complex situations with ease, always prioritizing effective solutions. Her meticulous nature ensures that every aspect of property management is handled with precision, from the smallest detail to larger, more complex issues. McKenzie’s primary goal is to see her clients happy, taking pride in understanding clients needs and ensuring a smooth experience. McKenzie is a natural problem solver, tackling challenges with a strategic mindset, ensuring that all issues are resolved efficiently and effectively. On her days off, McKenzie enjoys exploring the great outdoors and spending quality time with family and friends. She is also a keen soccer player, demonstrating her team spirit. McKenzie’s dedication and professionalism to client satisfaction coupled with her problem solving abilities, make her an invaluable asset to First National Homeway.