My agent is unprofessional, rude and patronising

When I picked up the keys and asked the location of my car park, I was told by my agent that everyone else has figured it out and I should be able to figure it out. It was a great imposition for her to follow up and ask the landlord. I had issues with the keys and had to leave the doors open for a week. I spoke to the agent and expressed a security concern about having to leave the doors open, I was told to calm down on the phone. My agent then said this again, in different words when she meet me at the house to look at the locks.