Hello Hamish,
Thank you for taking the time to provide a review. We are disappointed to see that you've not been happy with the service provided to date. As always, we aim to deliver a high level of service to all clients. We certainly welcome further communication around any concerns you have. Having looked at the history since your commencement of tenancy, I can't see where communication may have broken down. I'll reach out to you verbally too.
With thanks
Emliy Reid
responded on 14 Jul 2025