Harcourts Refined helped lease this property

10 Reasons I decided to choose Shanae Vollbrect and the Harcourts Refined Team

1. INITIAL COMMUNICATION WAS TIMELY, EFFICIENT AND EXPRESSIVE Shanae has been a pleasure to interact with and has blown me away with multiple responses, including after hours and over the weekend if they were urgent or pending decisions. 2. FIRST OFFER WAS THE BEST OFFER First offers in, I then conducted an in-depth comparison of the top three agent offers. Harcourts was winning on all areas with regards to value and overall service. 3. ALL INTERACTIONS WERE OF HIGH STANDARD AND PROFESSIONALISM All communication with Shanae has been exemplary. She is a standout in an industry known for junior or inexperienced staff cutting their teeth on customer service. Save yourself the hassle, hire a professional. 4. EXPERT MARKET COMPARISONS AND EXAMPLES Shanae and her local team were able to provide me with a list of examples of the current market, current trends and ‘what the word on the street is’ which gave me confidence is hiring a local agent. 5. REAL ADVICE FROM A LOCAL AGENT Shanae mentioned seven comparable properties she had leased and including three in my street. It was a huge help in understanding how my property compares. 6. CONFIDENT IN ACHIEVING THE BEST RENTAL AMOUNT AND DELIVERING IT We secured a 2-year lease, $20pw above my expectations thanks to Harcourts pool of tenants and low vacancy rate. 7. OFF MARKET LETTING – SAVED $10PW IN FOR FIRST 12 MONTHS This is a big one! This saved me $500 in advertising and marketing costs. 8. GREAT TENANT CHOICES I was able to choose a fantastic tenant to be the first to enjoy this new home. 9. HELP SETTING UP PROPERTY AND COLLECTED KEYS FROM MY BUILDER Shanae helped with handover and collection of keys from over an hour away. 10. EXCELLENT HANDOVER, INGOING TENANT GIFT, EASY USE TECHNOLOGY Invited to use their online app, Tenant move-in date was quick & new tenants received a welcome gift from Harcourts. Thank you, Shanae, it’s been fantastic dealing with you!! 100% satisfied I Chose Harcourts Refined.